Insurance Coordinator - Dental Office Responsibilities:

• Enter, update and maintain accurate and current fee schedules.
• Send insurance claims after checking for correct attachments and narratives.
• Review EDR notes so that they are entered, locked, and contain relevant information.
• Create and maintain templates for EDR notes per department.
• Monthly review of 20 codes with CEO.
• Execute ADA Dental Code training in team meetings 3x per year.
• Enter insurance checks.
• Ensure that code descriptions include real language descriptions.
• Answer patient insurance questions in person and via phone.
• Help the front desk team leader to train and monitor front desk staff for insurance knowledge and application.
• Maintain open claims so that no more than 10% are over 45 days.
• Develop consultation programs so that Treatment Coordinators have insurance data for patient conversations.
• Insurance verification for new and existing patient appointments done 3 days out.
• Answer business phones in situations where we have reduced staff.
• Credential doctors with insurance companies.
• Attend relevant podcasts, continuing education, and online classes to keep yourself trained as a premier insurance specialist.
• Develop innovative processes that streamline insurance related functions.
• Respond to "needs more info" claim returns.
• Correct claims and also correct processes that allowed claims to be sent incorrectly.
• Send appropriate insurance claim appeals.

Qualifications:
- Minimum of 1 year experience working in a dental office as an insurance specialist
- Knowledge of dental insurance plans, terminology, and billing procedures
- Strong attention to detail and accuracy in data entry and record keeping
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using dental practice management software and insurance billing systems

Join our team as an Insurance Coordinator in our dental office. This is an opportunity to develop the insurance department as you always thought insurance should be. As an integral part of our team, you will play a crucial role in ensuring that our patients receive the maximum benefits from their insurance coverage. You will be responsible for verifying insurance coverage, submitting claims, and assisting patients with any insurance-related inquiries. If you have previous experience in a dental office as an insurance coordinator and possess strong organizational skills, attention to detail, and excellent communication abilities, we would love to hear from you. Bonus pay is available.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role.

Job Type: Full-time

Pay: $22.00 - $29.00 per hour

Expected hours: 39 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Experience:

• Dental Insurance verification: 1 year (Required)
• Dental Office Insurance Fee Schedule Maintenance: 1 year (Required)

Work Location: In person