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Job Summary : The Guest Services Representative performs duties to provide customer service to the members and guests of the Buffalo Grove Fitness Center.
This position is a part-time year round position. Must be able to open Sunday mornings, along with being available for other weekend / evening shifts as well.
Essential Functions : 1. Must have detailed computer knowledge and be able to learn new programs quickly. Experience with RecTrac and Microsoft Office preferred.
2. Must have a pleasant personality with the ability to interact with different types of personalities. 3. Greet and check in all members upon entering and leaving the facility with a smile.
4. Answer the phone in a polite and professional manner using the scripted salutation. 5. Able to work the phone system so to retrieve messages and transfer calls and messages to the appropriate department or person.
6. Follow all facility and Buffalo Grove Park District safety rules. 7. Excellent attention to detail while working in a fast paced environment.
8. Perform opening and closing procedures and paperwork including reconciling of cash and sales made during the day and verifying correct dollar amount to be deposited.
11. Keep the front desk clean. 12. Will be required to work events such as Senior Health and Fitness day. Education and Experience : 1.
High school diploma or GED or equivalent required. 2. Customer service experience required. Hourly Salary : $16 per hour depending on experience *To Text to Apply, text the word GUESTREP to 847-496-9883 Powered by JazzHR
Last updated : 2024-05-17
Full Time
$30k-40k (estimate)
05/18/2024
08/16/2024
bgpkr.org
Woodstock, IL
100 - 200
The job skills required for Guest service representative include Customer Service, Guest Service, Microsoft Office, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service representative positions, which can be used as a reference in future career path planning. As a Guest service representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service representative. You can explore the career advancement for a Guest service representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.