JOB SUMMARY

The Installation and Repair Technician is responsible for installing and maintaining wireless and fiber internet equipment for residential and commercial customers.

KEY DUTIES & RESPONSIBILITIES

• Install and configure wireless and fiber internet equipment for residential and commercial customers.
• Troubleshoot and repair wireless and fiber internet equipment and connectivity issues.
• Conduct site surveys to determine the best location for wireless and fiber internet equipment installation.
• Maintain accurate records of installation/repair work and inventory.
• Provide exceptional customer service and support.
• Ensure that all work is completed in compliance with safety regulations and company policies.
• Participate in training and professional development opportunities.
• Perform other duties as assigned by the Installation and Repair Supervisor.
• Signal testing equipment prior to installation
• Installing subscriber modules on customer’s homes
• Keeping track of equipment inventory
• Proper care and maintenance of company provided equipment and vehicles.
• Actively participate in company sales program
• Perform other duties as assigned by the Wireless Internet Installation and Repair Supervisor.

REQUIRED SKILLS & ABILITIES

• Strong understanding of wireless and fiber internet technology and installation practices.
• Experience troubleshooting and repairing wireless and fiber internet equipment and connectivity issues.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment, or independently.
• Clean driving record
• Ladder use
• Climbing with harness

EDUCATION & EXPERIENCE

• High School Diploma or equivalent
• Basic computer skills

PHYSICAL REQUIREMENTS

• Working and driving in various environments, including inclement weather.
• Using ladders, lifts, or climbing TV antennas, towers, and silos.
• Walking and working on rooftops.
• Ability to lift occasionally 50 lbs.
• Clean driving record

Job Type: Full-time

Pay: $37,440.00 - $54,080.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Wautoma, WI: Relocate before starting work (Required)

Work Location: On the road