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The Shift Manager (SM) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, guests, people & operations.
The SM supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and people.
The SM operates under the direction of the RGM and directly manages a shift of Team Members.
Profitability
Follows all cash control and security procedures (e.g. safe counting, cash drawers)
Maintains inventory by performing Daily and Weekly inventory inspections
Receives inventory truck orders
Guest
Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
People
Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance
Operations
Sets an example for Team Members by working hard to implement shift plans and drive operational results
Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Motivates Team Members during the shift on each of the workstations
Reviews restaurant results to identify successes and areas for improvement
Ensures that the restaurant upholds operational and brand standards
Qualifications And Skills :
Must be at least eighteen (18) years of age
High School Diploma or GED required, 2 years of college preferred
1-2 years of previous quick service restaurant experience
Demonstrated understanding of guest service principles
Available to work evenings, weekends, and holidays
Ability to work long and / or irregular shifts as needed, for the proper functioning of the restaurant
About Burger King
Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food.
Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.
Job types : Full-time, Part-time
Last updated : 2024-07-25
Full Time
Restaurants & Catering Services
$39k-50k (estimate)
07/27/2024
10/16/2024
bk.com
COVINA, CA
15,000 - 50,000
1954
KEN RHODES
$50M - $200M
Restaurants & Catering Services
The year is 1954. Dave and Jim*, two budding entrepreneurs, are on a mission to re-design the perfect broiler, one that will infuse flame-grilled goodness into every burger. And that's how our brand was born. Today the Burger King Corporation, its affiliates and its franchisees collectively operate more than 17,000 restaurants in more than 100 countries and U.S. territories, serving over 11 million guests per day and theyre still coming back for that flame-grilled flavor. The Burger King brand is owned by Restaurant Brands International Inc. (RBI), which owns three of the worlds iconic quick s...ervice restaurant brands Burger King, Tim Hortons, and Popeyes Louisiana Kitchen. But we still have room to grow and thats where you come in. We need strong operations, bold marketing, and the best people around to make these brands great. And if we like what we see, theres no limit to how far you could go here. For more information and exciting career opportunities, please RBIs website at www.rbicareers.com. For more information about Burger King Corporation, please visit the companys website atwww.bk.com or follow us on Facebook and Twitter. Burger King is a registered trademark of Burger King Corporation. All rights reserved. Please visit www.bk.com for more information on Burger King Corporation trademarks. * Dave Egerton and Jim McLamore, original founders of the Burger King brand.
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