6 Sr. Manager, Operations Excellence, BK, US&C Jobs in Miami, FL
Burger King is Hiring a Sr. Manager, Operations Excellence, BK, US&C Near Miami, FL
Job DescriptionJob OverviewThe Operations Excellence team is responsible for supporting BURGER KING® franchisees to implement management routines which improve the Guest experience and business results. The Sr. Manager of Operations Excellence works to improve existing management routines, innovate new management systems, and consult with franchisees across North America to effectively implement and execute impactful management routines. This role reports into the Director of Operations Excellence who in turn reports to the VP of Operations for Burger King North America.
Core Responsibilities
- Collaborate with corporate field team to persuade franchisees to participate with operations support programs
- Lead implementation projects with franchisees to quickly scale supported programs
- Provide on-going support to franchise partners to produce measurable impact
- Provide team with strategic input to improve franchise support and expand library of tools
- Lead innovation projects to improve and modernize restaurant management tools
- Identify opportunities to improve and innovate new operations systems
- Behave as a client-facing brand representative
- Experience as a multi-unit manager or regional restaurant brand consultant preferred
- Experience working with national or global restaurant brand preferred
- 5 years of professional experience including operations and/or client success roles
- Strong problem-solving skills
- Strong communication & inter-personal skills to develop and maintain relationships with franchisees and influence decision-making
- Ability to demonstrate understanding of franchise business models, restaurant P&L, and performance measures
- Strong organization skills
- Proficient with Microsoft Office (Excel, PowerPoint, and Outlook)
- Bachelor’s degree preferred
- Travel required approximately 10%
50212011
Job Summary
Full Time
Restaurants & Catering Services
$116k-150k (estimate)
06/24/2024
07/29/2024
bk.com
COVINA, CA
15,000 - 50,000
1954
KEN RHODES
$50M - $200M
Restaurants & Catering Services
Related Companies
About Burger King
The year is 1954. Dave and Jim*, two budding entrepreneurs, are on a mission to re-design the perfect broiler, one that will infuse flame-grilled goodness into every burger. And that's how our brand was born. Today the Burger King Corporation, its affiliates and its franchisees collectively operate more than 17,000 restaurants in more than 100 countries and U.S. territories, serving over 11 million guests per day and theyre still coming back for that flame-grilled flavor. The Burger King brand is owned by Restaurant Brands International Inc. (RBI), which owns three of the worlds iconic quick s...ervice restaurant brands Burger King, Tim Hortons, and Popeyes Louisiana Kitchen. But we still have room to grow and thats where you come in. We need strong operations, bold marketing, and the best people around to make these brands great. And if we like what we see, theres no limit to how far you could go here. For more information and exciting career opportunities, please RBIs website at www.rbicareers.com. For more information about Burger King Corporation, please visit the companys website atwww.bk.com or follow us on Facebook and Twitter. Burger King is a registered trademark of Burger King Corporation. All rights reserved. Please visit www.bk.com for more information on Burger King Corporation trademarks. * Dave Egerton and Jim McLamore, original founders of the Burger King brand.
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