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Summary/Objective
Under the direction of Branch Management, performs a variety of duties related to all phases of the branch platform to include head teller/teller work; proper receiving and handling of deposits, checks and payments. Responsible for greeting Burke & Herbert Bank customers and potential customers when they enter the branch and establish professional, friendly rapport, playing a lead role in identifying and meeting their financial needs. Utilizing our Big Picture Conversation process, establishing new relationships and deepening existing customer relationships through a needs-based selling approach. After gaining customer agreement; open accounts, take loan/line of credit applications, and make referrals to product line specialists (e.g., mortgage, wealth management, business banking) when appropriate. In this important customer-facing role, serve as a demonstration of the Bank’s “At Your Service” Brand Promise.
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Teller activities :
Security
Customer Service
Platform Activities
Other Duties
Skills/Abilities
Education and Experience
Supervisory Responsibility
This position has no supervisory responsibilities.
Salary Grade = 4
Work Environment
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.
Full Time
$70k-92k (estimate)
06/29/2024
07/12/2024
brukeandherbert.com
Alexandria, VA
<25
The following is the career advancement route for Relationship Banker positions, which can be used as a reference in future career path planning. As a Relationship Banker, it can be promoted into senior positions as a Private Banker III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Relationship Banker. You can explore the career advancement for a Relationship Banker below and select your interested title to get hiring information.