Burn Boot Camp in Dubuque, IA is in search of a Brand Ambassador/Sales Associate, also known as Burn Ambassador!

There is a strong focus on running the “front of house” operations and fostering the growth of community in the gym. The Burn Ambassador plays a very integral and critical role at Burn Boot Camp. The BA is the first person our members see when they walk in the door and provide our clients first impression. They are responsible for working with the team to maximize the client experience and facilitating day-to-day activities. They also work with the team to maximize category sales and the growth of our member base.

Typical HOURS:

*must be able to work entire PM shift as well as occasional Saturday's and AM shifts

Monday - Thursday

• 5:00am - 10:45am
• 3:00pm - 6:45pm

Friday

• 5:00am - 10:45am
• 3:00pm - 5:45pm

Saturday

• 7:30am - 10:15am

ROLES AND RESPONSIBILITIES:

• Provide the full welcome experience with each member and trial clients- including a greeting, tour of the facility, introduction to the trainer, Mindbody enrollment, and providing proper supporting documents.
• Facilitate day-to-day process related to members, trial clients, focus meetings, contract sales, Mindbody tasks, retail transactions, closing journal, trial tracker, and other duties.
• Provide general retail maintenance to keep the retail center stocked, clean, and approachable
• Have weekly touchpoints with the Key Burn Ambassador to align on current focuses, provide any feedback from members/ trial clients, while assisting them in the moment.
• Attend community events as scheduled.
• Responsible for working as a team to close trials and working with training staff to maximize the client experience.
• Assist in promoting gym focuses with multiple category sales, challenges, and community events.
• Provide cleaning as instructed in the Open/Close Checklist to ensure facility is properly maintained.
• Promptly report facility needs to the Key Burn Ambassador, i.e. office supplies, cleaning supplies, etc.
• Responsible for overseeing Mindbody memberships, answering the location phone, responding to location emails, client trial follow-up, and membership sales.

QUALIFICATIONS:

• Must be a high producer in autonomous working situations and a self-motivator.
• Able to easily learn and navigate software systems and maintain records.
• Excellent communication and customer service skills.
• Have a high level of understanding and presence in social media.
• Ability to multi-task and stay organized.
• Positive, motivating, and effective interpersonal communication skills.
• High level of attention to detail and follow through.

Job Type: Part-time

Pay: From $11.00 per hour

Expected hours: 10 – 15 per week

Benefits:

• Employee discount

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Ability to Relocate:

• Dubuque, IA 52002: Relocate before starting work (Required)

Work Location: In person