ACCOUNT MANAGER

REPORTING TO: Chief Executive Officer

EMPLOYMENT STATUS: Exempt

JOB TYPE: Full-time

OVERVIEW:

Burtch Works is an innovative high growth company that is disrupting the traditional staffing and recruiting model. Founded by top industry executives, Burtch Works has created a dynamic approach to solve complex problems and create desired business outcomes for customers. Burtch Works has the privilege of working with future 100 enterprise customers through small and medium sized companies looking to transform their businesses through Data, AI, and Technology. Burtch Works believes in building deep and authentic relationships with customers while taking a consultative approach to provide strategic value.

Burtch Works has recently been awarded the prestigious Inc. 5000 recognition, SIA fastest growing companies, and by Forbes as America’s Best Executive Recruiting Firm for 6 consecutive years. We pride ourselves on being trusted advisors, hard-working professionals with a passion for continuous improvement and learning.

We are looking to grow our team across the team and hire an experienced Account Manager in Cincinnati to support existing customer relationships and establish new customer logos. This role is dynamic, demanding both customer acquisition and “land and expansion” business development techniques. The ideal candidate will have experience building relationships with multiple customer personas and account landscapes including executive leadership, economic buyers, and individual influences. If you’re an experienced IT staffing or services sales professional looking to grow your career and with a fast pace company that works hard and has fun, please apply!

DUTIES AND RESPONSIBILITIES

· Establish long-term relationships with customers through a consultative approach.

· Learn and present Burtch Works proprietary data to help customers navigate the marketplace.

· Present at conferences and networking groups with a target ICP focus.

· Collaborate with peers, Account Managers, Recruiting Managers, Shared Services team members, and Leadership on strategies and ideas to grow the business.

· Source new customer leads through, LinkedIn Sales Navigator, Zoom Info and other outlets.

· Respond to inbound customer leads generated from the Burtch Works platform.

· Meet daily and weekly activity metrics, calls, events, new business, and gross profit targets.

· Conduct Quarterly Business Reviews (QBR) with customers to continuously improve.

· Present SWOT analysis for Senior Leadership on territory and key account portfolio.

· Coordinate sales efforts with team members and other departments

· Utilize Salesforce to create sales cadences, document activity, and track progress within leads, opportunities, accounts, and contacts.

· Stay open to feedback and development.

· Build internal relationships and support company initiatives.

REQUIRED SKILLS AND EXPERIENCE

· Outside sales experience in a business to business or enterprise sale environment.

· 4 years of experience in IT staffing or services sales, please no less than 4 years of experience.

· Excellent verbal and written communication, interpersonal skills, and high integrity.

· Entrepreneurial spirit and growth mindset.

· Organizational skills and high attention to detail with fast follow-up.

· Time management skills with the ability to prioritize tasks and meet deadlines.

· Ability to function well in a fast-paced and agile environment, collaborating effectively with team members and staying proactive.

· A very strong work ethic is required and openness to try new business techniques.

PREFERRED SKILLS AND EXPERIENCE

· Proficiency with Salesforce is a BIG plus.

· Experience in a fast-paced customer service or sales environment.

· Previous startup experience is preferred but not required.

· Experience working effectively both remotely and in-office.

· Ability to meet problems with solutions.

· Intellectually curious.

· Grit.

· Vulnerability and empathy.

· Ability to multitask and navigate between multiple systems and technologies.

· Adaptability and flexibility

EDUCATION:

Bachelor's degree strongly preferred.

OTHER REQUIREMENTS:

· Active and unrestricted driver’s license

· Ability to travel, as needed.

COMPENSATION:

· Base salary and uncapped commission plan

o Weekly commission

o Quarterly Bonuses

o Annual uncapped bonuses

· Incentive Trip