US Sales Assistant Location: New York Job Description House of Hackney is a British based luxury interiors brand and a registered B Corp business. We focus on a collaborative working environment, while keeping creativity at our core. We are excited to be expanding in the US. The US Sales Assistant will play a supportive role to our US Omni Sales team in all daily functions, while directly reporting to the US Sales Manager. This role will provide support to all US omni sales channels (B2B & B2C), sales leads, and the Head of Global Sales to achieve sales targets. The US Sales Assistant will be responsible for maintaining clear and open communication with all accounts regarding pricing, deliveries, and product specifications. They will display a professional attitude and will work collaboratively with colleagues across the company to gain a successful outcome for all. They will play a key part in the administration of our US showroom by displaying excellent communication skills, enthusiasm, and passion in assisting clients daily.

KEY RESPONSIBILITIES:

-Clear understanding and drive to meet/exceed sales targets

-Provide daily and weekly sales analysis, reporting, and supportive feedback to leadership

-Professionally uphold company standards. Be the brand ambassador for House of Hackney.

-Develop and maintain strong relationships with existing customers, as well as prospect for new business

-Provide and model excellent service by exhibiting a positive attitude and enthusiasm towards your role and clientele in all forms of communication

-Regularly communicate with accounts to ensure that they have a clear understanding of the collection offering and that they have all selling tools and collateral necessary

-Attend product knowledge training sessions as organized by Production Team and maintain a full understanding of all product categories

-Strong knowledge of House of Hackney products and brand values

-Assist in managing showroom appointments

-Support the sales team and Head of Global Sales

Job Requirements Ideally, you will have*:

-Bachelors Degree or related experience

-Background in design preferred

-Excellent communication and interpersonal skills

-Previous customer service experience within a luxury brand/showroom

-Clienteling experience required

-Strong proficiency in Microsoft Office and Google Suite

-Must be highly organized with the ability to manage time effectively

-Team player: cooperative, builds relationships easily and support of peers, and encourages collaboration

-Must be flexible with scheduling to meet the needs of the business

*The stated experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills can be demonstrated

House of Hackney is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership. Please kindly know that the role does not offer sponsorship employment benefits.

About our Company Our Housemates are innovators who see the world differently and strive to make a difference within it. Each one is chosen and cherished for the skills, talents and characteristics that make them unique. As House of Hackney evolves, we empower our team to learn and grow alongside us. And, as a compassionate brand, we care about the wellbeing of our Housemates whether thats through offering a flexible approach to work with a four-day week over the summer or getting flexible (quite literally) in group yoga sessions. Step into our House and youll be in a land of print and colour, away from the sea of grey suits. Based in Shoreditch, the creative heart of the capital, our House is a place where imagination and collaboration can flourish where everyone is accepted, all ideas are encouraged, and magic really does happen. There may be no place like home but in our House, theres no place like work