Under minimal supervision, coordinates the Business Operations office for an HFMG clinic. Assists with optimal functioning in the areas of customer service excellence and operational quality and efficiency. Areas of focus and responsibility include: service excellence, reception environment, registration, scheduling, insurance verification and referral authorization, payment collection, daily cash management, data-driven management, and computer and telephone systems. May assist Supervisor with scheduling employees. May coordinate more than one location. Performs the duties of a Lead Clinic Service Representative as assigned.