Position Summary
The Assistant Manager supports the General Manager and directs, monitors and assures the implementation of operational processes and procedures and an established customer engagement policy to accomplish sales, profit and customer service objectives. The Assistant Manager oversees the day to day operations of the store in the absence of the General Manager and assures compliance to established administrative policy to achieve inventory, shrink and controllable budget objectives. The Assistant Manager works closely with the merchandising staff to insure program implementation and provides feedback on program success and merchandising needs.

Principal accountabilities

SALES PERFORMANCE

· Assists the General Manager to implement, drive and monitor customer engagement strategies to achieve sales and margin objectives

· Develops in store promotions and merchandising

· Ensures that Ad merchandise is presented prominently and related add on items are cross merchandised

· Leads by example, coaches and counsels on customer engagement techniques and maintains a high level presence on the sales floor

· Drives store metrics to achieve set goals

· Community Involvement

STORE OPERATIONS AND ADMINISTRATION

· Ensures that all operational standards are in compliance with company policy with the goal of achieving VICTOR status

· Completes weekly staffing schedules to ensure proper coverage and customer service levels are in line with sales objectives

· Administers personnel policies as established

· Evaluates and recommends capital improvements and oversees implementation of approved projects

· Ensure all operational standards are in compliance with our company’s policies and procedures

· Maintain safety awareness

ORGANIZATIONAL DEVELOPMENT

· Assist the General Manager in the following:

· Assesses staffing needs and implements strategies to improve customer service and efficiencies.

· Ensure an “In-stock” position for all merchandise and an accurate perpetual inventory with emphasis on the “Yellow Dot Program”.

· Evaluates individual performance, coaches and counsels and makes recommendations/decisions on hiring, promotions, terminations and development.

· Coach and counsel all associates in a positive manner, to include as well the discipline for under performing

· Assures the implementation of all training programs.

· Supervise the RMDM program for prompt and proper return authorization and credits

· Maintain the signing/pricing of all merchandise, assuring all products are properly signed.

· Monitor security and safety concerns controls to protect company assets.

· Monitor open purchase orders, estimates, rain-checks for proper follow-up.

· Ensure all Operational standards are in compliance with company policy.

· Understand the Payroll system to include communication and documentation.

MERCHANDISING

· Ensure there is no “Top Stock” throughout the store

· Create an impactful Ad set to maximize sales

· Plans in-store and special unadvertised promotional activity to drive sales.

· Ensure that merchandise is fronted, faced, clean and presentable for purchase.

· Implements plan-o-grams and adjacencies as recommended by Merchants, providing feedback and creative input.

· Ensure stock levels are maintained

· Center Aisle and End Caps are kept full and signed properly

· Maintain Bargain Bins – Full and overflowing

· Monitors competitive activity and communicates to the office.

EXPENSE CONTROL

· Implements, manages and maintains established store budgets to achieve maximum profit contribution.

Helpful people. Quality products. Supporting our local community for generations.

At Busy Beaver, it’s our mission to be your favorite neighborhood home improvement center by providing a “just right” assortment of everything you need, whether its for routine yard maintenance or your next home DIY project. We offer just the right mix of products at a great value every day, along with friendly, helpful staff who love to help their neighbors make the most of their homes.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 3 years

Shift:

• 10 hour shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• hardware retail: 3 years (Required)

Work Location: In person