BWB is Hiring a Booking Travel Associate Near Chicago, IL
As a Booking Travel Associate, you will be responsible for providing exceptional customer service by assisting clients with their travel needs. This includes researching and booking flights, hotels, rental cars, and other travel-related services, as well as providing information about destinations, travel restrictions, and travel insurance options. You will work closely with clients to understand their preferences and budget constraints to create personalized travel itineraries. About Us: We are a leading travel company, specializing in creating unforgettable vacation experiences. Our business is built on partnerships with award-winning suppliers, ensuring our clients have access to the best deals and experiences around the world. We are currently seeking Vacation Managers to join our team. This is a fantastic opportunity for individuals looking to work from home, enjoy travel perks, and be part of a dynamic and supportive team. Responsibilities:
Communicate with clients via phone, email, or in-person to understand their travel requirements
Research and recommend travel options based on clients' preferences, budget, and availability
Book flights, hotels, rental cars, and other travel services using booking systems or online platforms
Provide information about travel destinations, including local attractions, transportation options, and cultural norms
Assist clients with visa applications, travel insurance, and other travel-related documentation
Coordinate with airlines, hotels, and other travel providers to ensure seamless travel experiences for clients
Keep up to date with travel industry trends, airline policies, and travel restrictions
Handle any issues or changes to travel plans, including cancellations, rebooking, and refunds
Provide excellent customer service by addressing client inquiries and resolving any travel-related issues promptly
Maintain accurate records of bookings, payments, and client communications
Qualifications:
High school diploma or equivalent; a degree in hospitality, tourism, or a related field is a plus
Previous experience in a customer service role, preferably in the travel industry
Proficiency in using booking systems, online travel platforms, and Microsoft Office Suite
Strong communication skills, both written and verbal
Excellent customer service and problem-solving abilities
Attention to detail and ability to multitask in a fast-paced environment
Knowledge of travel regulations, visa requirements, and travel insurance options
Ability to work independently and as part of a team
Working Conditions:
This role may require working flexible hours, including evenings, weekends, and holidays, to accommodate client needs and time zone differences
The job may involve sitting for extended periods and using a computer and phone extensively
Some travel may be required for training or attending industry events
Overall, a Booking Travel Associate plays a vital role in ensuring clients have memorable and hassle-free travel experiences by providing personalized service and expertise in travel planning and booking. This is a great opportunity to earn up to $65,000 yearly! Powered by JazzHR VJRnJqMGex