Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.
Join us.
Team Introduction
The IT-Enterprise Solution Product team is committed to creating exceptional products to improve efficiency and reliability within ByteDance. We are also developing enterprise solutions like Software-Defined WAN, Endpoint Management tools, ITSM, and Office Intelligence. We are seeking a talented and experienced Product Operations professional to join our team and help build the best product ecosystem driven by AI and data.
We are seeking a Senior Platform Product Manager with a strong background in service and identity platforms, particularly for multi-tenant account management and data platform. The ideal candidate will have experience in account management or data analytic experience, contributing significantly to our product development initiatives. This role involves leading the strategy, development, and execution of platform products, aligning with our company's vision and market needs.
Responsibilities:

• Develop comprehensive product strategies aligned with the company's vision.
• Collect, analyze, and integrate customer and stakeholder feedback to define product features and requirements.
• Lead the planning and execution of product roadmaps, ensuring timely delivery and quality.
• Manage and mentor a team of product managers, fostering a collaborative and innovative environment.
• Create and maintain detailed product requirements documents (PRD) to guide development teams.
• Oversee product launches, ensuring they meet schedule and quality standards.
• Recommend product enhancements and expansions to broaden the product base and deepen market penetration.
• Implement metrics to assess product use and impact, driving continuous improvement.
• Stay current with Agile/Scrum practices and industry trends to enhance product management processes.
• Demonstrated experience in platform product management, particularly with ServiceNow and Okta.
• Proven track record in managing all stages of the product lifecycle.
• Strong background related to software development and program management.
• Proficient in Agile methodologies and frameworks.
• Exceptional problem-solving skills and hands-on approach to challenges.

Preferred Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field; an MBA or similar advanced degree is preferred.
• Effective leadership skills with experience in managing cross-functional teams.
• Deep understanding of Account Platforms or Data Platforms, with a preference for candidates with direct experience.
• Strategic thinking with a focus on product innovation and market trends.
• Strong analytical skills with a data-driven approach to decision-making.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at rd.accommodations@bytedance.com