** This is a hybrid position (4 days in-office/1 day work-from-home). No relocation expense reimbursement.

Location

This job is based in our Meridian, Idaho office

About C Squared Social:

We are a full-service digital marketing agency for businesses of all sizes, offering paid advertising, content marketing, website development, photo/video and graphic design services. Our diverse portfolio of B2B and B2C clients are in sectors including healthcare, retail, finance, food and beverage, transportation, etc. We have also been included as one of Inc. 5000’s fastest growing companies in the US.

Reports To

The Digital Marketing Analyst reports to the Manager of Digital Marketing Analysts and The Digital Marketing Analyst Lead for Onboarding tasks.

Job Overview

In this role, the Digital Marketing Analyst is responsible for working with the Account Management team to assist with client account setup, maintenance and campaign operation, and strategy.

Responsibilities and Duties

● Be continuously learning, to stay current on digital marketing trends & technological updates.

● Identify opportunities for streamlining processes and provide recommendations

● Collect data, analyze, and compile reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training

● Build out campaigns on Facebook, Instagram, LinkedIn, Google, and other platforms.

● Troubleshoot ad accounts and Zapier when there are issues

● Create social media pages, ad accounts, and tracking codes

● Assist Account Managers with other duties as needed

● Help the MS team with back-end onboarding duty including but not limited to setting up ad accounts for all platform clients is using, setting up a GTM for the client and making sure proper tracking is set up, getting access to all pages and accounts needed. Technical support phone calls may be required in this process.

● Manage relationship, communication and optimizations to campaigns in client support portfolio. Primary method of communication will be recorded videos/emails, with occasional phone call touch bases. Same day client response to ensure top level support.

● In addition to core responsibilities, this position will involve some client-facing activities. You will have the opportunity to interact with clients to understand their requirements, address inquiries, and ensure their high level of satisfaction.

Qualifications

• Good time management skills;
• Detail oriented;
• Ability to multi-task and prioritize those tasks;
• Strong communication skills - both verbal and written;
• Have initiative;
• Be solutions-oriented;
• Strong interpersonal skills;
• Customer-focused mindset.
• Previous marketing agency experience preferred

Benefits (effective the first of the month after hire):

• Medical, Dental, Vision, Life Insurance
• 401(k) with Company match
• Three (3) weeks of vacation
• Flexible 8 hour work day (7:00a-7:00p)
• Hybrid – 4 days in/1 day work-from-home
• Snack and coffee bar
• Corporate gym discount
• Complimentary use of bird scooters for in-office or coffee runs