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Field Services Technician
C1 Cleveland, OH
$48k-62k (estimate)
Full Time | Building Construction 2 Months Ago
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C1 is Hiring a Field Services Technician Near Cleveland, OH

C1 Company OverviewC1: 1 Contact, 1 Connection, 1 ChoiceC1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.
Summary Overview The field service technician will provide basic technical support for the telecommunications systems through the assembly, installation, and testing of the telecommunications systems, including their equipment and peripherals. The Field Service Technician must be able to work with customers, project managers, and senior engineers to build and prepare systems for field deployments. The Field Service Technician must have a general knowledge of the implementation of on-premises telecommunications systems across multiple manufacturers.
ResponsibilitiesEssential Functions
  • Ensures exceptional client satisfaction is consistently delivered and maintained
  • Respond to requests for on-site installation and perform scheduled activities of equipment installation to high standards and manufacturing standards.
  • Prepares for installations and upgrades by reviewing work orders; obtains necessary equipment, supplies, and tools; and evaluates installation location.
  • Perform on-premises wireless surveys using industry-standard tools.
  • Assists with software and firmware updates to system processors, system circuit packs, IP stations, and associated equipment.
  • Able to use network tracing (wire shark) and other troubleshooting tools to diagnose/troubleshoot end-point devices and peripheral issues.
  • Ensures end-point systems are functioning and with optimal performance by testing equipment and connections and identifying and correcting any issues.
  • Identifies proactively product/service sales opportunities at client sites and processes work order modifications as necessary
  • Troubleshoots and supports 3 rd party software and applications.
  • Completes required paperwork (timesheets, service orders, forms, inventory, expense reports, and equipment-related items)
  • Adheres to procedures and safety requirements as appropriate
Additional Specific Duties And Responsibilities
  • Provides cutover support and assistance.
  • Performs Server Room Rack and Stack
  • Performs mainframe and IDF cross-connects.
  • Able to lift 50 lbs.
QualificationsRequired Qualifications
  • High School diploma
  • Ability to work well in a cross-functional team environment.
  • Ability to work various shifts and occasional weekends as project activity requires.
  • Must have excellent organizational and multi-tasking skills.
  • Travel to customer sites, locally and nationally, as needed.
  • Capable of working alone or with remote supervision.
  • Excellent verbal, written, and presentation skills.
  • Ability to demonstrate high standards of conduct and ethics as well as appropriate judgment, independence, and discretion.
  • Strong analytical, interpersonal, and relationship-building skills
  • Must have legal authorization to work in the U.S. for any employer
  • Strong work ethic and personal drive to excel
  • Strong sense of urgency and commitment to get the job done
  • Ability to adapt to change quickly.
  • Requires a valid driver's license
  • Excellent customer service skills
  • Telephony and LAN networking experience
Desired/Preferred Qualifications
  • CompTIA A and/or CompTIA Server Certificate
  • Telecommunication certifications
  • Problem analysis and problem-solving
  • High stress tolerance
C1 Benefits Additional Information
  • 401(k) Plan (35% match per dollar up to 10%)
  • Medical Coverage (3 plan options, no network - all providers are covered, includes comprehensive member advocacy; & Kaiser CA plan option)
  • HSA Employer Contribution
  • In-vitro Fertility (treatment coverage)
  • Dental
  • Vision
  • FSA Plans
  • Pre-tax Commuter Plans
  • Employer-paid Life Insurance
  • Employer-paid Short Long Term Disability
  • Paid Parental Leave (4 weeks at 100%)
  • Employee Assistance Plan
  • Voluntary Life Insurance
  • Legal/ID Theft Plans
  • TeleHealth Options
  • Omada Health (healthy living solution)
  • Travel Assistance
  • Business Travel Accident Coverage
  • Employer-paid Pet Telehealth
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • Health Advocate
  • Volunteer Time Off
Work EnvironmentAbility to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Physical EnvironmentPhysical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Other Duties/ChangesThis job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.
EEO StatementC1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
Pay Range$20.00 - $36.00/hr.
Base pay ranges are estimated. Actual base pay will be based on education, experience, location, certifications, skill set, and any other relevant factors. Incentive/variable pay opportunities are in addition to base pay.
Notice of E-Verify Participationhttps://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf < https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf >
Right to Workhttps://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster Eng_Es.pdf

Job Summary

JOB TYPE

Full Time

INDUSTRY

Building Construction

SALARY

$48k-62k (estimate)

POST DATE

06/24/2024

EXPIRATION DATE

07/28/2024

WEBSITE

c1tradeshowservices.com

HEADQUARTERS

VENETIA, PA

SIZE

25 - 50

FOUNDED

2005

TYPE

Private

CEO

MICHAEL DANIELSON

REVENUE

$5M - $10M

INDUSTRY

Building Construction

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The job skills required for Field Services Technician include Field Service, Customer Service, Installation, Troubleshooting, Problem Solving, Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Services Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Services Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Field Services Technician positions, which can be used as a reference in future career path planning. As a Field Services Technician, it can be promoted into senior positions as a Shop Service Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Services Technician. You can explore the career advancement for a Field Services Technician below and select your interested title to get hiring information.

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If you are interested in becoming a Field Services Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Services Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Services Technician job description and responsibilities

Field Service Technicians provide repairs and maintenance tasks for customers and diagnose errors or technical problems that arise during their visit.

03/06/2022: Nassau, NY

Field service technicians respond to customer callouts, providing technical service and maintenance support at customer locations.

03/27/2022: Battle Creek, MI

The technician maintains the documentation related to downtime, repairs, and alterations.

03/25/2022: Rockford, IL

The technicians plan and prepare documents for the system and ensure proper classification of all tools, and perform maintenance work on networks, tests, and do troubleshooting on all outages.

02/02/2022: Greensboro, NC

The job of a technician also entails traveling frequently.

02/27/2022: Santa Ana, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Services Technician jobs

Field Service Technicians are mobile repair and service providers.

03/25/2022: Frankfort, KY

Field Service Technicians ensure that customers have everything they need to get their job done.

03/26/2022: Twin Falls, ID

They will also have sufficient training material to train aspiring technicians.

03/03/2022: Duluth, MN

Some technicians concentrate on only one type of system, either heating, air conditioning, or refrigeration, while others offer a broader range of services.

03/26/2022: Appleton, WI

Every job posting will come with their own unique requirements for traveling sterile processing technicians.

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Step 3: View the best colleges and universities for Field Services Technician.

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