Overview: We are looking for a detail-oriented and proactive Operations Support Specialist to join our team. In this pivotal role, you will provide essential administrative and operational support to ensure the smooth functioning of our church's daily activities and events.

Key Responsibilities

Administrative Support: Assist in managing church communications, including emails, phone calls, and inquiries. Maintain church databases and member records with accuracy and confidentiality. Assist in a wide variety of areas that keep our staff organized and in line with the goals, strategy, mission and vision of the church.

Reporting and Processes:  Produce accurate reports as assigned and requested. Design, maintain and implement processes that help staff and congregants stay connected and informed.

Financial Transactions: Assist with financial reconciliations and reporting under the guidance of the Accounting Specialist.

Volunteer Management: Recruit, train, and schedule volunteers for various church activities. Provide support and guidance to volunteers to ensure successful execution of their roles.

Hospitality: Assist in greeting and assisting staff, congregation members and the public in person, over the phone and through messaging apps.

Learning and Growing: Focus on developing and improving skills to further your role and the ministries of C3.

Recurring Meeting Expectations

• Bi-weekly one-on-ones with the Operations Strategic Leader (1 hr.).
• Weekly Operations Team meetings (1 hr).

Responsibilities

Modeling Biblical Priorities.Responsible for upholding Biblical priorities and core values of C3. Has a growing personal relationship with Christ. Models a strong relationship with their spouse (if married) and children (if applicable). Strives to fulfill their purpose in life and ministry while demonstrating integrity in words, relationships, and actions. Exhibits a strong personal commitment to Jesus Christ evidenced in personal relationships, commitment to the local church, personal work ethic, compassion, and a drive for lost people. These objectives are accomplished by:

• Committing to a daily quiet-time with God.
• Attending C3 services in person every weekend employee is in town.
• Participating in a C3 group on a regular basis.
• Setting appropriate boundaries to protect character and integrity.
• Developing personal evangelism opportunities within and outside the church.
• Supporting the mission of C3 by faithfully tithing.
• Adhering to and encompassing the qualities and characteristics required of C3 employees, as defined by the C3 Employee Handbook.

Qualifications

• High school diploma (or equivalent).
• Previous experience (1 year) in administrative support, operations, or customer service roles, preferably within a church or nonprofit organization.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with church management software (e.g., Planning Center, Church Community Builder) is a plus.
• Self-starter with strong organizational and multitasking skills and the ability to prioritize tasks effectively.
• Highly professional and spiritually mature.
• Enjoys the administrative challenges of supporting high-level leaders, while also able to interact with all levels of internal staff, congregants, and visitors.
• Tech-savvy with high capability to effectively communicate through multiple electronic platforms as well as over the phone.
• Advanced oral and written communication skills including maintaining strict confidentiality and using wise judgment, while with a friendly and professional demeanor.

Benefits

• Health insurance for your family with 100% premiums paid by C3
• Dental and vision insurance for your family with 100% premiums paid by C3
• 10 paid holidays per year
• Starts with an additional 4 weeks of PTO (beyond holidays)
• 403b Retirement Savings Plan with 3% company match
• Phone stipend
• Life insurance stipend
• Eligible for long-term disability insurance
• Fitness club reimbursement program
• Employee Assistance Program
• And more!