33 Customer Care Supervisor Jobs in Minneapolis, MN
Cabinetworks Group is Hiring a Customer Care Supervisor Near Minneapolis, MN
Major tasks, responsibilities and key accountabilities of the Customer Care Supervisor:
- Workflow Coordination and optimization
- Drive positive culture and morale
- Understand and demonstrate practices related to vision/mission of the Organization
- Monitor performance and taking action necessary that will align to the department and organizational goals.
- Communicate and influence customer care reps and key business partners
- Collaborate with other departments to improve customer impacting processes
- Partner with direct leader on additional responsibilities
- Bachelor degree preferred or > 8 years related experience
- 5-7 years customer service experience
- 2 -5 years’ experience in leading cross-functional teams
- Proven implementation of process improvement
- Leadership/Initiative
- Coaching/Mentoring
- Problem solving skills
- Customer focus
- Results driven
- Process improvement focus
- Strong verbal and written communication
- Strong collaboration skills
- Flexibility
- Learning agility
Relationships For The Customer Care SupervisorCOMMUNICATING - Talking with and/or listening to and/or signaling people to convey or exchange information; includes giving/receiving assignments and/or directions.
INSTRUCTING - Teaching subject matter to others, or training others through explanation, demonstration, and supervised practice; or making recommendations on the basis of technical disciplines.
INTERPERSONAL SKILLS/BEHAVIORS - Dealing with individuals with a range of moods and behaviors in a tactful, congenial, personal manner so as not to alienate or antagonize them.
Benefits
- 401(k) Retirement Plan
- Health, Dental, Vision & Supplemental Life Insurances
- Company Paid Basic Life and AD&D Insurance Coverage
- Long-Term Disability option available
- Paid vacation
- Paid holidays
Full or Part TimeFull time
Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: English, Spanish
Job Summary
Full Time
$83k-107k (estimate)
06/21/2024
07/18/2024
cabinetworksgroup.com
Ann Arbor, MI
<25
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The job skills required for Customer Care Supervisor include Customer Service, Problem Solving, Leadership, Commitment, Coaching, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Supervisor positions, which can be used as a reference in future career path planning. As a Customer Care Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Supervisor. You can explore the career advancement for a Customer Care Supervisor below and select your interested title to get hiring information.
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