Our Cause | ONGOING EXCELLENCE

Cabrillo Hospice was created to serve; it’s as simple as that. We exist to be more than just health care. We believe that fostering a relationship with each patient and family, which is reflective of their life’s journey, is the key to not only the best care but actively creates the platform for the Cabrillo team to be the most impactful. Creating a culture in an organization that is driven by more than just bottom-line results, we focus on our professionals, structuring a pathway of development for each of them. Simply put, we choose to invest in our most precious resource, the Cabrillo team.

Job Title/Position: Account Executive - North San Diego County

Reports To: Director of Community Relations

Job Description Summary

The Account Executive is responsible for establishing and maintaining positive relationships with customers and referral sources and responding to customer requests and concerns.

Essential Job Functions/Responsibilities

• The Account Executive adheres to all laws, statutes and regulations regarding anti-kickback, lawful marketing activities (gifts and services), patient solicitation, and accurate marketing materials.
• Employs marketing and promotional initiatives to achieve budgetary volume projections.
• Establishes and maintains positive working relationships with current and potential referral sources.
• The Account Executive builds and monitors community, customer, and patient perceptions of Cabrillo Hospice as a high-quality provider of services.
• Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs.
• Maintains comprehensive working knowledge of Cabrillo Hospice markets including government agencies, key referral sources, and competitor’s market positioning.
• The Account Executive maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel.
• Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Cabrillo Hospice.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Position Qualifications

• Bachelor's degree in Marketing, Business Administration, or related field, Masters
  degree preferred.
• At least three (3) years’ experience in health care marketing management preferably in hospice care operations.
• Ability to market aggressively and deal tactfully with customers and the community.
• Demonstrates good communication skills, negotiation skills, and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.

There is room in our world for better care and better relationships. We believe we can change the world, and through service, that is exactly what we aim to do.