AV/VTC Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * Overview * Troubleshooting, repair and general support of AV systems Campus wide. This includes Conference Rooms, Conference Centers, and Operations Centers with video walls, Board Rooms, Executive Level Suites, etc. AV Equipment and systems include (but is not limited to) microphones, speakers, cameras, equipment credenzas/racks, video walls, individual televisions, projectors, and the campus Haivision IPTV system.
* May include integrating new systems into existing systems.
* De-installing end-of-life/end-of-service devices and cabling and systems in support of tech refresh efforts across the Campus.
* Support the Engineering staff with programming and provisioning of systems.
* Comprehensive testing AV systems post-repair/upgrade to ensure quality, signal connection, and operational readiness.
* Utilize Service Now ticketing system for issue tracking, documentation and resolution.
* Access and maintain stock of system repair parts on campus and utilize inventory spreadsheets to back fill inventory from warehouse to campus. * Collect, organize and document stock of failed system parts for shipment to repair facility as requested by tech lead. You Bring These Qualifications: **Must be able to obtain and maintain a DHS EOD (Entry on Duty)** * Active Top-Secret Clearance preferred.
* An associate or bachelor's degree in audio visual technology or a related field. 4 years of field experience (or Government customer experience) can offset desired educational requirements.
* Any AV or vendor specific training (AMX, Crestron, Extron, etc.) and certification is highly desirable.
* Strong working knowledge of AV equipment and software, especially AMX, Crestron, Cisco, Extron, Polycom equipment, and virtual meeting platforms (Webex/Teams/Zoom, etc.)
* Excellent troubleshooting skills.
* Ability to multitask under pressure a plus.
* Strong communication and organizational skills.
* Ability to sit or stand for long periods of time.
* Moderate physical fitness to transport and set up heavy equipment.
* Excellent customer service skills with a high level of professionalism.
* Ability to remain calm and professional under pressure and work within tight, shifting deadlines.
* Effective time management in support of project and operational reporting.
* Ability to read and decipher Visio line drawings for the visualization of signal flow.
* Flexibility and a willingness to continually learn as AV systems, support vendors, and related components change, new systems are added, and customer Additional Job Description Level Description: • Seasoned technical individual contributor
• Works independently with limited supervision
• May manage projects / processes
• Coaches and reviews the work of lower level professionals
• Problems faced are difficult and sometimes complex
• Influences others regarding system design, solutions, and procedures This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. ______________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ______________________________________________________________________________ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here . The proposed salary range for this position is: $78,700 - $165,300 CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.