Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually. We are currently looking for a Gallery Host to join our team!
Onix Hospitality rewards it's employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.
BENEFITS AND PERKS WE OFFER
Benefits

• Competitive Salary
• Affordable Medical, Dental, and Vision Benefits for You & Your Family
• 401k Retirement With Company Match
• Flexible Spending Accounts (FSA)
• Paid Time Off & Paid Holidays
• Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
• Company provided Life Insurance and Long Term Disability Coverage

Employee Perks Program

• Tickets At Work for Discounted Entertainment Tickets!
• Tuition Reimbursement
• In Facility Training/Inservice Programs
• Employee Assistance Program
• Free Will/Estate Preparation Services
• Optional Legal & Identity Protection Services
• Verizon Wireless Discount

Principal Duties and Responsibilities:
•Identify the needs of each guest and provide relevant information regarding hotel policies, services and amenities.
•Responsible for registering all guests, obtaining pertinent information, and ensuring proper credit is established.
•Assist with preparing, setting up, stocking, taking down, cleaning, and providing quality food and beverage products, adhering to all recipes and presentation standards as needed.
•Expedite drink orders for guests at the bar.
•Attending caf seating areas, take food orders from guests & prepare their food.
•Gallery Kitchen- maintaining food levels & keep the work area clean.
•Assembly Kitchen- preparing food for breakfast, maintaining food levels, assisting guests and cleaning up from breakfast.
•Respond to requests from guests for assistance and information about the local area.
•Sell rooms to "walk-in" customers.
•Routinely enter or change reservation information on the computer system.
•Post charges and payments to guest accounts, as needed.
•Make necessary corrections to guest accounts.
•Communicate with the housekeeping department about room status/availability.
•Deliver requested items to guests, as needed, including incoming faxes, mail etc.
•Listen and respond promptly to guest inquiries and/or complaints in an appropriate manner.
•Operate hotel switchboard.
•Clean and maintain the front desk area/front lobby.
•Maintain daily logs (including communication).
•Assist with setting up and breaking down meeting spaces.
•Assist with preparing food for meetings/events.
•Each shift, balance cash drawers, credit card receipts, direct bills and all other incoming payments.
•Assist with facility deposits as needed.
•Issue safety deposit boxes, when requested.
•Pre-assign rooms for incoming guests, especially those with special requests or VIP considerations, while following appropriate brand frequent stay programs.
•Maintain a current room status report.
•Promote membership in Hyatt's World of Hyatt Loyalty Program.
•Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats.
•Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
•Perform additional assignments as needed.
•Drive guests in shuttle van as required by guests.
Job Requirements:
•High school diploma or equivalent required.
•Hospitality, restaurant, or bartending experience is preferred.
•Must be able to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service.
•Must be able to work in the kitchen and prepare food for guests.
•Must be able to communicate effectively, be polite, courteous, and responsive to our guests.
•Must be able to speak and write the English language in an understandable manner.
•Must be able to stand for long periods of time.
•Must be organized and detail oriented.
•A valid driver's license is required.
•Typing and computer skills are required.