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Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually.
We are currently looking for a Gallery Host to join our team!
Onix Hospitality rewards it’s employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.
BENEFITS AND PERKS WE OFFER
Benefits
Employee Perks Program
Responsibilities and Duties
The Gallery Host represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay.
Helps guests complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures.
Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.
Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work.
Maintains guest room key storage and maintains and supervises access to safe deposit boxes. Must be sales minded. Presents options and alternatives to guests and offers assistance in making choices.
Knows the location and types of available rooms as well as the activities and services of the property.
Follows procedures for issuing and closing safe-deposit boxes.
Become familiar with all hotel guests, their special requests and ensure that their needs are met.
Qualifications
Last updated : 2024-07-30
Full Time
$29k-39k (estimate)
08/01/2024
08/09/2024
cadiahealthcare.com
ANNAPOLIS, MD
50 - 100
1996
MARY CHAMBERS
$10M - $50M
We are one of the largest providers of post acute care in the mid-Atlantic region with 10 facilities across Delaware and Maryland. We offer a supportive environment with state-of-the-art technologies and work collaboratively to develop an individualized treatment plan for each patient. Cadia Healthcare is a diverse collection of passionate and dedicated people who continually strive to provide the best care in every way. The people who work here lend their years of experience to impact residents' lives and make a true difference every day! We bring together the most talented people to deliver ...exceptional care to our residents, while promoting an environment that encourages new ideas. The culture we have is because every one of us strives toward a common goal. At Cadia, we work as one to positively impact the lives of not only our residents and their loved ones, but also our employees. Bring your passion and expertise, and come join a diverse culture thats focused on advocacy and teamwork. Cadia team members enjoy great benefits, including: - Low Cost Medical, Dental & Vision Coverage - Paid Time off: Vacation, Personal, Sick, Bereavement leave and Holidays - Employer-paid Life Insurance - 401K plan with employer match - Hotel Discounts at Onix Group owned hotels
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The job skills required for Guest service representative include Housekeeping, Credit Card, Cash Handling, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service representative positions, which can be used as a reference in future career path planning. As a Guest service representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service representative. You can explore the career advancement for a Guest service representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
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They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
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Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.