ESSENTIAL FUNCTIONS :

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains

an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one

interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is

informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.

Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service

breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm

farewell and thanks guests for visiting.

Appears at events, functions / parties at the request of Marketing for the Atlantic City region. Greets customers

as a company representative. Checks guests into events. Issues prizes to guests, inclusive of coin / cash / coupon

issuance and accountability which are considered in the calculation of gross revenue. Performs light clerical

work to include data entry. Promotes Caesars and acts in a professional and courteous manner. Exhibits a

positive, outgoing personality.

EDUCATION / SKILLS / EXPERIENCE :

DISCLAIMER :

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the

job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that

other or different tasks be performed when circumstances change (., emergencies, changes in personnel, workload, rush jobs, or technical

developments).

Last updated : 2024-09-10