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CAI
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State of Florida
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Systems Engineer
CAI Tallahassee, FL
$96k-115k (estimate)
Full Time | Social & Legal Services 1 Day Ago
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CAI is Hiring a Systems Engineer Near Tallahassee, FL

Job ID NumberR2834
Employment TypeFull time
Worksite FlexibilityOnsite
Job SummaryAs a Systems Engineer you will be responsible for business analysis, hardware engineering, systems administration, software installation, and quality assurance. The focus will be on the Oracle Hospitality Cruise Property Management System, known previously as Fidelio Cruise.
Job DescriptionWe're looking for a Systems Engineer to be responsible for business analysis, hardware engineering, systems administration, software installation, and quality assurance. The focus will be on the Oracle Hospitality Cruise Property Management System, known previously as Fidelio Cruise. This is full-time, onsite, and a contract that is renewed on a semi-annual basis.
What You’ll Do
  • Demonstrate expertise in the low-level design of our product
  • Gain a comprehensive understanding of the product's technology stack and data model
  • Recognize how our product interacts with other systems within the enterprise
  • Perform configuration and system testing in both lab and fleet environments
  • Provide user support through various stages including UAT, project deliverables, and operational support
  • Install systems physically in the lab and onboard, requiring travel (~25%)
  • Maintain and support development and test lab environments
  • Create and uphold product documentation
  • Troubleshoot network, firewall, and connectivity issues
  • Handle additional tasks as directed by the Manager
RequiredWhat You’ll Need
  • Experience with product backlogs, including defect and enhancement management
  • Ability to comprehend requirements and user stories
  • Skilled in estimating technology requests and conducting cost/benefit analysis
  • Proficiency in defining context and sketching solutions
  • Establishing and maintaining vendor and partner relationships
  • Overseeing the product roadmap's execution and evolution
  • Crafting and executing test cases for nonfunctional requirements
  • Maintaining updated documentation of all products
  • Providing 3rd Level Production Support
  • Keeping current with industry trend
  • SQL knowledge and reporting experience (Crystal Reports or similar)
Preferred
  • Excellent communication and advanced relational database understanding
  • MS Excel expertise, including VLOOKUP’s and Pivot Tables
  • Proficiency in SQL query and script generation
  • Adaptability to change and priority shifts
  • Research skills and understanding of when to escalate issues
  • Independent learning and technology application
  • Ability to work autonomously and within a team
  • Awareness of data protection regulations (GDPR, PCI, PII)
  • Minimum 5 years in Application Software Delivery Life Cycle and Support
  • Minimum 5 years experience with Relational Databases & SQ
  • At least 1 year of Crystal Reports Writing
  • Prior experience in the cruise and hospitality industry is a plus
  • Familiarity with system integration in an application development and support team setting
  • Minimum 3 years of OHC PMS or Fidelio Cruise experience at the administrative level
Physical Demands
  • Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
  • Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
  • Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.
Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$96k-115k (estimate)

POST DATE

07/03/2024

EXPIRATION DATE

07/04/2024

WEBSITE

caiglobal.org

HEADQUARTERS

NEW YORK, NY

SIZE

50 - 100

FOUNDED

1979

CEO

BARBARA CICATELLI

REVENUE

$10M - $50M

INDUSTRY

Social & Legal Services

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About CAI

CAI is a global non-profit organization that tackles the toughest issues facing underserved populations today. Since 1979, we have worked to improve the quality of health care and social services delivered to vulnerable populations worldwide. At CAI we develop and deliver a wide range of educational training and technical assistance services to health and social service providers. Our innovative staff help organizations build their capacity to better coordinate their services and more effectively serve their clients. From reproductive health and family planning to HIV/AIDS prevention and subst...ance abuse, our mission remains the same -- to use the transformative power of education and research to foster a more aware, healthy, compassionate and equitable world. More
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The job skills required for Systems Engineer include Systems Engineering, etc. Having related job skills and expertise will give you an advantage when applying to be a Systems Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Systems Engineer. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Systems Engineer positions, which can be used as a reference in future career path planning. As a Systems Engineer, it can be promoted into senior positions as a Systems Architect that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Systems Engineer. You can explore the career advancement for a Systems Engineer below and select your interested title to get hiring information.

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