39 Client Support Specialist Jobs in St Louis, MO
Calculated Hire is Hiring a Client Support Specialist Near St Louis, MO
Customer Service Specialist II
Hybrid - St. Louis, MO
6-month Contract (W2), Weekly Pay (40 hours/week)
Pay Rate: $32.50/hr.
Desired Start Date: 7/22/2024
Summary:
Calculated Hire is in search of a Customer Service Specialist II for our Fortune 100 Financial Services company. You will be responsible for the following components:
Job Description:
- Participate in moderately complex support services in account management, operations, documentation, customer service and technical support.
- Identify opportunities for process improvement within the customer support functional area.
- Review basic or tactical routine technical issues or challenges that require research and evaluation, applications or services, product conversions, and new product development.
- Present recommendations for resolving moderate to complex situations and exercise independent judgment while developing understanding of internal and external customer needs.
- Provide information to customer service colleagues, relationship managers, internal partners and stakeholders, and customers to resolve customer issues.
- Serve as the first point of customer contact in providing support for routine technical questions and issues.
Required Qualifications:
- 2 years of experience in Customer Service, Financial Services or Contact Center, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- Series 7 License - Must be Active (or within a 2-year window so it may be reactivated quickly)
Desired Qualifications
- 2-5 years of Brokerage operations experience
- Customer service experience
- Microsoft Products
- Strong verbal and written communication Skills
- Strong attention to detail and ability to analyze data.
Job Summary
Contractor
$56k-71k (estimate)
07/03/2024
07/31/2024
calculatedhire.com
Indianapolis, IN
50 - 100
Related Companies
The job skills required for Client Support Specialist include Customer Service, Written Communication, Attention to Detail, Customer Support, Financial Services, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Support Specialist positions, which can be used as a reference in future career path planning. As a Client Support Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Specialist. You can explore the career advancement for a Client Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Support Specialist job description and responsibilities
Ensure positive client experience through high quality service and communication thereby attaining client retention.
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Handle client engagement document control and execute filing system policies.
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They are responsible for the overall results of the support team plus hiring, training, and retention of support employees.
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Support requests pertain to usage questions or clarification of documentation.
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Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Specialist jobs
Client support specialists must be able to handle a variety of situations with professionalism and tact.
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Communicate clearly with customers.
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Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.
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Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.
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Dealing with customers and clients requires a lot of patience, kindness, and understanding.
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Step 3: View the best colleges and universities for Client Support Specialist.
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