362 Customer Service Representative Jobs in Phoenix, AZ
Calculated Hire is Hiring a Customer Service Representative Near Phoenix, AZ
Customer Service Representative II
Hybrid (1 Week in Office/1 Week Remote) - Phoenix, AZ 85027
6-month Contract (W2) with Potential for Full-Time Conversion, Weekly Pay (40 hours/week)
Pay Rate: $19/hr.
Desired Start Date: 9/16/2024
Calculated Hire is in search of a Customer Service Representative II for our Fortune 100 Financial Services company. You will be responsible for the following:
PROJECT SUMMERY
You will be part of the new customer service team with a specific focus on small business credit card customers.
DUTIES
- Taking 40-60 inbound calls per day to service the needs of small biz credit card customers
- Will deal with a variety of different needs including but not limited to fraud, payments, adding card holders, adding admins, disputing transaction, etc.
TOP SKILLS
- Call center experience (handling inbound calls)
- Customer service experience (phone)
Desired but not required:
- Finance/ banking is desired but not required
- Customer management systems (nothing specific)
SOFT SKILLS
- Reliable attendance and punctual
- Communication skills and professionalism
- Ability to acknowledge issue and provide empathy to customers
- Problem solving skills with ability to take ownership of issues
Job Summary
Full Time
$38k-47k (estimate)
09/16/2024
10/01/2024
calculatedhire.com
Indianapolis, IN
50 - 100
Related Companies
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
