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Customer Service Consultant
Caliber Collision Columbia, MO
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$37k-45k (estimate)
Full Time Just Posted
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Caliber Collision is Hiring a Customer Service Consultant Near Columbia, MO

Service Center
Columbia MO - North
JOB SUMMARY
Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards.
BENEFITS OF JOINING CALIBER
  • Benefits from day one: Immediately eligible for medical, dental and vision
  • Industry Comparable Pay - Paid weekly and eligible for overtime
  • Paid Vacation & Holidays - Can begin accruing day 1
  • Career growth opportunities - we promote from within!
  • A career for life: You'll gain hands-on experience within a production shop.
REQUIREMENTS:
  • 2 years of customer facing experience; sales experience a plus
  • Must have a valid driver's license and be eligible for coverage under our company insurance policy
  • Must be able to pass all pre-employment screenings including background and MVR checks
ABILITIES/SKILLS/KNOWLEDGE
  • Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
  • Passion for learning the collision industry
  • Be able to understand instructions - written and verbal
  • Can prioritize competing tasks and adapt easily to a fast-paced environment
  • Must be able to provide personable, friendly "World Class" customer service to internal and external customers
Caliber is an Equal Opportunity Employer

Job Summary

JOB TYPE

Full Time

SALARY

$37k-45k (estimate)

POST DATE

06/28/2024

EXPIRATION DATE

07/11/2024

WEBSITE

calibercollision.com

HEADQUARTERS

MISSION VIEJO, CA

SIZE

3,000 - 7,500

FOUNDED

1997

TYPE

Private

CEO

RICK RODMAN

REVENUE

$1B - $3B

INDUSTRY

Consumer Services

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About Caliber Collision

Caliber Collision is an auto body repair and paint shop that offers collision and windshield glass repair and replacement services.

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The following is the career advancement route for Customer Service Consultant positions, which can be used as a reference in future career path planning. As a Customer Service Consultant, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Consultant. You can explore the career advancement for a Customer Service Consultant below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Consultant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Consultant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Consultant job description and responsibilities

Administer all customer orders, provide appropriate consultation to customer for various products and services and place order accordingly.

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Develop and maintain professional relationship with colleagues and stakeholders to provide exceptional customer care services.

04/11/2022: Tacoma, WA

Analyze customer requirement for product and services and provide consultation to select appropriate product.

03/22/2022: Fort Worth, TX

Assist customer service employee and provide backup support.

03/28/2022: Louisville, KY

Monitor all customer calls, analyze problems for products and services and ensure optimal solution for same.

02/15/2022: Kennewick, WA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Consultant jobs

Prior work experience as a Customer Service Consultant will be an added benefit to the candidates.

02/08/2022: Boston, MA

Understand the customer’s expectations.

02/13/2022: Pocatello, ID

Deliver contextual-based support.

03/13/2022: Lansing, MI

Strong communication skills, the ability to work under pressure, a commitment to customer service and computer skills are a necessity for this position.

02/09/2022: New Orleans, LA

Customer Service Consultant focus on deepening their product knowledge and sharpening their customer support skills.

03/27/2022: Lebanon, PA

Step 3: View the best colleges and universities for Customer Service Consultant.

Butler University
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