10 Help desk technician Jobs in Sierra, AZ
CALIBRE is Hiring a Help desk technician Near Sierra, AZ
CALIBRE Systems Inc., an employee-owned Management Consulting and Digital Transformation company, is seeking a Help Desk Technician to join our team in Ft.
Huachuca, AZ! The successful candidate must have prior IT Service Desk operations experience. This is an excellent opportunity that provides on-the-job learning and mentorship.
The role will serve as the initial point of contact and will gather and analyze information about the user’s issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem.
Provides technical support of hardware, systems, sub-systems and / or applications. Assists with navigating around application menus, may be required to remote into customer’s computer.
Troubleshoot network connectivity issues, working with remote employees on a corporate network.
Required Skills
- Proficient with troubleshooting all Windows Operating systems.
- Ability to troubleshoot and resolve email issues, specifically MS Outlook.
- Ability to communicate clearly and effectively, both verbally and in writing. Telephone and listening skills.
- Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer’s issues.
- High School Diploma or equivalent
- Must perform well as part of a team under direct supervision.
- Excellent written and verbal communications
Required Experience
- Must have one of the following : Network , A or Security Certification
- Must have an active DoD Secret clearance or higher.
- Previous computer technical support.
- Understanding of Active Directory to unlock and reset passwords.
- Proficient knowledge and understanding of Service Desk software and hardware technologies.
- Proficient with troubleshooting all Windows Operating systems.
- Ability to troubleshoot and resolve email issues, specifically MS Outlook.
- Ability to communicate clearly and effectively, both verbally and in writing. Telephone and listening skills.
- High School Diploma or equivalent
- Must perform well as part of a team under direct supervision.
- Excellent written and verbal communications
Last updated : 2024-06-06
Job Summary
Full Time
Durable Manufacturing
$56k-71k (estimate)
03/04/2024
09/06/2024
calibreinc.com
GRAFTON, WI
200 - 500
1981
JERRY WACHOWIAK
$10M - $50M
Durable Manufacturing
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About CALIBRE
Calibre, Inc. provides coating solutions for premium products. Our customers value our high quality complex finishes, supply chain solutions, and commitment to long-term relationships. In return, we sustain Calibre, Inc. operations for the well-being and benefit of our employees, families, and communities.
The job skills required for Help desk technician include Help Desk, Troubleshooting, Technical Support, Active Directory, Installation, Service Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Help desk technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help desk technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help desk technician positions, which can be used as a reference in future career path planning. As a Help desk technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help desk technician. You can explore the career advancement for a Help desk technician below and select your interested title to get hiring information.
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