108 Customer service coordinator Jobs in Fort Myers, FL
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California Closets Franchise is Hiring a Customer service coordinator Near Fort Myers, FL
Job Description
The Customer Service Coordinator (CSC) assists customers by providing an exceptional brand experience. The CSC serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email, or when in the showroom.
What We Offer :
- Health insurance Medical, Dental, and Vision
- PTO days, floating holidays, paid holidays, and sick days
- Simple IRA retirement plan with company match
- Grow your career with us many promotional opportunities are available
Duties and Responsibilities :
- Completes appointment scheduling in an efficient and detailed manner
- Answers incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
- Directs client issues, concerns, and / or complaints to management team while working in conjunction with designers and the management team to bring them to a resolution, as needed.
- May provide customer communication support as it relates to installations, confirmations, and return visits.
- Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of appointments being scheduled.
Qualifications
- 1-2 years of experience of administrative and / or customer service experience in construction and / or in the home renovations / improvement industry preferably within a luxury brand environment
- Associates Degree related to business administration / accounting from an accredited college or university preferred
- Ability to communicate politely, clearly and professionally with clients
- Calendar management / regional scheduling experience preferred
- Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment
- Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
Additional Information
Find us on Facebook , YouTube , and Instagram
We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
Privacy Policy : https : / / www.californiaclosets.com / privacy-policy /
Terms and Conditions : https : / / www.californiaclosets.com / terms-conditions /
Last updated : 2024-05-22
Job Summary
Full Time
$45k-58k (estimate)
05/23/2024
06/14/2024
The job skills required for Customer service coordinator include Customer Service, Scheduling, Microsoft Office, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service coordinator positions, which can be used as a reference in future career path planning. As a Customer service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service coordinator. You can explore the career advancement for a Customer service coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Coordinator job description and responsibilities
Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
01/06/2022: Las Cruces, NM
The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.
02/22/2022: Amarillo, TX
The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.
02/13/2022: Kingsport, TN
Deliver excellent customer service and lead by example.
01/09/2022: Baton Rouge, LA
Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.
02/25/2022: Harlingen, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Coordinator jobs
A passionate customer service advocate with strong critical thinking skills.
01/23/2022: Rochester, MN
CS coordinator may also provide the clients with product and service knowledge.
12/21/2021: Scranton, PA
The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
03/15/2022: Akron, OH
The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
03/02/2022: Albuquerque, NM
As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
01/08/2022: Cedar Falls, IA
Step 3: View the best colleges and universities for Customer Service Coordinator.
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