What are the responsibilities and job description for the STAFF SERVICES ANALYST position at California Department of Insurance?
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #:
JC-461522
Position #(s):
413-373-5157-001
Working Title:
Consumer Services Analyst
Classification:
STAFF SERVICES ANALYST
$3,749.00 - $4,698.00 A
Based on California Code of Regulations section 599.673, candidates without prior state service will be placed at the minimum salary of the classification range.
$4,059.00 - $5,081.00 B
Based on California Code of Regulations section 599.673, candidates without prior state service will be placed at the minimum salary of the classification range.
$4,868.00 - $6,093.00 C
Based on California Code of Regulations section 599.673, candidates without prior state service will be placed at the minimum salary of the classification range.
# of Positions:
1
Work Location:
Los Angeles County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
The CDI is the largest consumer protection agency in the state. With annual direct premiums of $340 billion, California is the largest insurance market in the United States and the fourth largest insurance market in the world.
Nearly 1,400 dedicated employees work at CDI to oversee more than 1,400 insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities.
Consumer Services & Market Conduct Branch
Consumer Services Division
Consumer Communications Bureau
Department Website: http://www.insurance.ca.gov
Job Description And Duties
Do you enjoy working in a fast-paced environment with variety in your work? The California Department of Insurance (CDI) is seeking a dynamic Consumer Services Analyst with experience creating and distributing numerous statistical performance reports.
If this is you, then CDI may be the employer for you!
Under the supervision of the Bureau Chief, the Staff Services Analyst performs a variety of complex duties and is expected to exercise independent judgement, initiative, self-reliance and responsibility in performing assigned tasks. The Staff Services Analyst will perform duties to include but not limited to creation and distribution of numerous statistical and performance reports, updating brochure inventory system, maintaining several sections of the case management system, performing necessary functions for attendance coordination, budget tracking, and other job-related duties as needed.
New to state service? Learn how to apply here .
Please, take two minutes to check us out or provide your feedback .
You will find additional information about the job in the Duty Statement .
Special Requirements
Please attach (upload) all the required documents to verify that you meet the minimum qualifications for this position (i.e., degree, transcript, license, certificate). If you fail to provide the required documentation, your application package will be marked as incomplete and not considered for an interview.
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/13/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Insurance
CDI Jobs Inquiries
Attn: Classification & Consultation Unit
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Insurance
CDI Jobs Inquiries
Classification & Consultation Unit
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #:
JC-461522
Position #(s):
413-373-5157-001
Working Title:
Consumer Services Analyst
Classification:
STAFF SERVICES ANALYST
$3,749.00 - $4,698.00 A
Based on California Code of Regulations section 599.673, candidates without prior state service will be placed at the minimum salary of the classification range.
$4,059.00 - $5,081.00 B
Based on California Code of Regulations section 599.673, candidates without prior state service will be placed at the minimum salary of the classification range.
$4,868.00 - $6,093.00 C
Based on California Code of Regulations section 599.673, candidates without prior state service will be placed at the minimum salary of the classification range.
# of Positions:
1
Work Location:
Los Angeles County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
The CDI is the largest consumer protection agency in the state. With annual direct premiums of $340 billion, California is the largest insurance market in the United States and the fourth largest insurance market in the world.
Nearly 1,400 dedicated employees work at CDI to oversee more than 1,400 insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities.
Consumer Services & Market Conduct Branch
Consumer Services Division
Consumer Communications Bureau
Department Website: http://www.insurance.ca.gov
Job Description And Duties
Do you enjoy working in a fast-paced environment with variety in your work? The California Department of Insurance (CDI) is seeking a dynamic Consumer Services Analyst with experience creating and distributing numerous statistical performance reports.
If this is you, then CDI may be the employer for you!
Under the supervision of the Bureau Chief, the Staff Services Analyst performs a variety of complex duties and is expected to exercise independent judgement, initiative, self-reliance and responsibility in performing assigned tasks. The Staff Services Analyst will perform duties to include but not limited to creation and distribution of numerous statistical and performance reports, updating brochure inventory system, maintaining several sections of the case management system, performing necessary functions for attendance coordination, budget tracking, and other job-related duties as needed.
New to state service? Learn how to apply here .
Please, take two minutes to check us out or provide your feedback .
You will find additional information about the job in the Duty Statement .
Special Requirements
Please attach (upload) all the required documents to verify that you meet the minimum qualifications for this position (i.e., degree, transcript, license, certificate). If you fail to provide the required documentation, your application package will be marked as incomplete and not considered for an interview.
- Exam list eligibility - refer to exam link below.
- Transfer eligibility, if applicable, for current/former civil service employees
- Statement of Qualifications
- Resume
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/13/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Insurance
CDI Jobs Inquiries
Attn: Classification & Consultation Unit
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Insurance
CDI Jobs Inquiries
Classification & Consultation Unit
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications - Instructions may be found in the Statement of Qualifications Section of this job posting.
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