47 Technical Support Specialist Jobs in Sacramento, CA
California Department of Justice is Hiring a Technical Support Specialist Near Sacramento, CA
***Please note that the State of California requires you to complete the Civil Service application process, and applying on LinkedIn does not complete this process. For more information click on the Apply button, and one of our specialized recruiters will contact you to discuss next steps.***
Under general supervision of the Information Technology Manager I, you will work in the Enterprise Support Branch (ESB) to provide, technical support to the Department of Justice’s (DOJ) desktop hardware and software applications. This includes the creation and maintenance of DOJ’s desktop computing standards and the day-to-day technology support of DOJ staff and clients.
This unit also creates and maintains user accounts for network access, e-mail and remote access for all DOJ staff. In addition, the ESB manages and/or participates in special technical projects.
You will perform a wide variety of the more complex duties associated with support and ensures the security of the desktop environment throughout the DOJ. You will coordinate and/or serve as a technical project lead for projects assigned to this Section by provides overall direction, analytical and technical expertise relative to the support and services offered by the ESB.
Please note: Occasional travel may be required to provide assistance to DOJ satellite offices and special task forces. In emergency instances, it is possible the incumbent could be placed “on call” throughout the duration of the incident.
Desired Experience:
- Skill to troubleshoot and identify solutions to complex IT environment related problems.
- Experience configuring and utilizing various endpoint management tools such as Tanium, SCCM, and Intune.
- Ability to prioritize work assignments, work under pressure to meet deadlines and perform effectively in a fast-paced environment with constantly changing priorities.
Minimum Qualifications:
- Four years of general information technology experience performing technical and/or analytical tasks for computer systems or services in any of the six domains or emerging information technology fields
Classification: INFORMATION TECHNOLOGY SPECIALIST I
Compensation: $6,139.00 - $9,932.00
Benefits of working for the State of California:
- Work-life balance
- 11 paid holidays
- Flexible paid leave options
- Consistent wage increases
- Pension retirement
- Job Stability
- Health/Dental/Vision Insurance
- Public Service Loan Forgiveness (PSLF)
- And more!
Job Summary
Full Time
$94k-117k (estimate)
07/03/2024
07/18/2024
sd-lecc.org?AspxAutoDetectCookieSupport=1
SAN DIEGO, CA
100 - 200
Private
$10M - $50M
Defense
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Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
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Technical support specialists provide computer support for organizations or businesses.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
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Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
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To become tech support, at minimum, an associate degree or certification with on-the-job training.
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Be an Oracle Certified Associate.
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