The California Department of Public Health (CDPH) is currently hiring for a Staff Services Manager II (Supervisory) within our Center for Family Health! In this critical role, you will participate as a member of the Women, Infants and Children (WIC) Division Management Team. You will ensure that the WIC program follows new and existing laws, legislation, and regulations, and determines the impact it may have on the WIC vendor food delivery system and local agencies. You will also oversee vendor and food package regulations development, the hearings and appeals process, the authorization of WIC foods, the special formula ordering process, public request act responses, infant formula bidding process and contracts, steering committees, and various workgroups.

We are looking for someone that has knowledge of rules, policies, and processes related to the Administrative Procedure Act.

This position is eligible for hybrid telework! The deadline to apply is July 11th, 2024, at 11:59PM Pacific Standard Time. Please reach out to Apply@cdph.ca.gov with any questions.

Responsibilities:

• Oversee the implementation and analysis of federal and state requirements for food products and infant formula authorized on the WIC Program, ensuring the nutrient content meets the needs of eligible WIC participants, including diverse ethnic and cultural groups. Oversee the delivery of special-order infant formula to WIC participants. Review and make recommendations to WIC management on cost-containment proposals to reduce food costs to the WIC Program and collaborates with the management of other division branches to ensure the nutritional quality of the foods provided is maintained. Review and approve legislative analyses, provides recommendations to executive management, and meets with federal partners regularly.
• Oversee the development of policies and procedures related to the WIC vendor food delivery system and the authorization of vendors for participation in the WIC Program. Ensure current food/vendor/farmer management policies are incorporated into regulations as needed following the rulemaking process under the California Administrative Procedure Act or as required for WIC Bulletin Regulations. Ensure that ongoing food, farmer, and vendor policy development work is compliant and consistent with federal and state law and regulations. Review and approve implementation strategies for new legislation and regulation changes that impact WIC services.
• Oversee the WIC administrative hearings and appeals process and the coordination for Public Records Act (PRA) request responses for the Division. Ensure section staff and managers are trained to provide witness testimony, maintain hearing schedules, and maintain language interpretation and administrative hearings contracts. If necessary, review the submission of written arguments, other post-hearing documents/activities, and responsible for ensuring procedural requirements are met. Review sensitive PRA final responses and leads consultation with legal counsel.
• Recruit, interview, and hire staff; ensure staff completes mandatory trainings review/approve timesheets, absence requests, and completes documentation related to attendance, preventative, corrective, or adverse action, when appropriate. Foster an engaged and supported team by using a strength-based approach to determine training needs for new and existing staff; identifies and promotes continuing staff development and specialized training; evaluate performance of staff in a timely manner; coach and mentor staff in the development of work plans; and monitor work progress.
• Actively participate on the WIC Management Team and other manager meetings to ensure accountability for performance and outcomes for the WIC program; keeps management apprised of program status and achievements. Collaborate and communicate with management across the division to discuss, plan, and implement strategies impacting WIC services.

Desirable Qualifications:

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

1. Leading workgroups, projects, or teams.

2. Writing, editing, and formatting various correspondence.

3. Analyzing complex program implementation problems and developing effective courses of action to solve them.

4. Applying laws and regulations in public health or closely related field.

Experience In:

1. Administrative Procedure Act rules, policies, and processes.

2. Formal and informal aspects of the legislative process.

3. Effectively communicating complex information to diverse audiences through presentations, workshops/conferences, and public forums.

4. The development, review, and approval of regulation packages.

5. Principles, practices, and trends of public program administration.

Knowledge Of:

Administrative Procedure Act rules, policies, and processes.

At CDPH equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

New to State Service? The following steps will navigate you through the application process:

1. Create a CalCareer account by going to https://calcareers.ca.gov/CalHRPublic/Login.aspx.

2. Confirm that you meet the minimum qualifications for the position you are wanting to apply for. A link to view minimum qualifications is listed on each job posting.

3. After confirming that you meet the minimum qualifications, take and pass the corresponding examination. Most exams are available online and can be found on CalCareers under the Exam/Assessment Search tab. Please note, while candidates are welcome to apply to positions without taking the examination, candidates pass the examination prior to appointment. Please review the minimum qualifications thoroughly, prior to beginning the examination.

4. Apply! Follow all directions and be sure to submit all requested documentation.

Link to Apply: https://bit.ly/4ewl3ES

Job Type: Full-time

Pay: $7,420.00 - $9,219.00 per month

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person