Our client is a financial services firm is looking for a full time office coordinator that will be based in the San Francisco office, but occasionally in the other location as well in the Palo Alto area

The Front Office Coordinator is responsible for overall front desk activities including management of the reception area and meeting areas, customer service, phones, mail, and office supplies.

This is an ideal opportunity for a polished articulate and enthusiastic candidate who enjoys providing excellent customer service in a challenging and fast-paced office. We are looking for an engaging individual to act as the face and voice of the company, as they greet outside contacts, respond to inquiries (both internal and external), and provide the highest level of customer service to guests. The candidate should have a professional demeanor and excellent interpersonal skills that will ensure their success in this highly visible role. The ideal candidate will have the diplomatic savvy, and EQ skillset, to interact with entrepreneurs, high-profile guests and investors; as well as, the ability to prioritize a high-volume of tasks all the while being attentive to detail.

Job Responsibilities, include but not limited to:

Welcome guest by greeting and directing appropriately; answers guest inquiries; assists with audio-visual needs

Notifies internal team of guests’ arrival

Maintains communal office space and conference room appearance; assists with scheduling

Answers and directs all calls to the appropriate person; informative resource for contacts

Keeps a safe and clean reception area by complying with policy and procedure; partners with security personnel when appropriate

Sort and distribute incoming and outgoing packages and mail

Provide administrative support for office as a whole (copy machine/printer maintenance maintain copy rooms and supplies, order office supplies as needed)

Coordinate facility needs with office manager (i.e., cleaning, repairs, maintenance)

Qualifications:

University/College degree is preferred, or equivalent work experience

Proficient in Microsoft Office Suite and Google Calendar/Gmail

Familiarity with telephone etiquette

Ability to multi-task and detail oriented

Flexibility to adjust to dynamic work environment

Neat, organized, able to work independently and interdependently in close work quarters

Warm, gracious, friendly guest-services oriented with excellent communication skills

Proactive, helpful, can-do attitude