Join our Team as a Salon Front Desk Associate!

Are you a dynamic and organized individual with a passion for the beauty industry? We are currently seeking a highly motivated Salon Front Desk Associate to join our growing salon & med spa. This is a part time position, as such, you will play a pivotal role in providing exceptional customer service and ensuring the smooth operation of our salon. If you have excellent communication skills, thrive in a fast-paced environment, refuse to be satisfied with the status quo and possess outstanding leadership abilities, we want to hear from you!

Responsibilities:

Arrive on time, dressed and ready to represent the image that reflects our luxury salon atmosphere

Greet and welcome clients, ensuring a positive and friendly atmosphere

Manage salon reservations, including scheduling appointments and coordinating with stylists and other service providers and staff members

Handle customer inquiries, concerns, and complaints, providing timely, efficient and satisfactory resolutions

Maintain salon cleanliness and organization, overseeing daily tasks such as reception/retail area cleanliness, inventory management, and restocking retail shelves and supplies

Process salon transactions, including cash, credit card, gift card handling and maintaining accurate records

Assist other front desk staff, ensuring high standards of professionalism and customer service

Collaborate with our leadership team to develop strategies for business growth and customer retention

Stay updated with industry trends and product knowledge to assist clients with their inquiries

Objectives:

Deliver exceptional customer service, fostering a welcoming and positive environment for clients

Maintain a high level of organization and cleanliness within the salon

Maximize salon revenue by actively promoting and upselling salon services and products

Build and maintain strong relationships with clients, anticipating their needs and preferences

Foster a cohesive and motivated front desk team through effective communication and team work

Qualifications:

Previous experience in a salon or spa environment helpful, preferably in a front desk or customer service role, but not necessary

Strong organizational skills with the ability to multitask and prioritize effectively

Excellent communication and interpersonal skills, with a friendly and professional demeanor

Proficient in using salon management software and computer systems

Knowledge of or passion for beauty industry trends, products, and services

Flexibility to work evenings, weekends (no holidays)

Earning Potential:

The first year earning potential ranges between $22,000 and $30,000 per year, depending on experience and performance. Additionally, we offer attractive bonuses, paid time off, benefits and opportunities for full time career growth within our organization.

If you are ready to take on this exciting opportunity and become an integral part of our salon team, please submit your resume, picture and a cover letter highlighting your relevant experience. We look forward to hearing from you!

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 18 – 25 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work Location: In person