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Customer Support Senior Consultant
Apply
$43k-54k (estimate)
Full Time 1 Day Ago
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Cambridge Investment Research, Inc. is Hiring a Customer Support Senior Consultant Near Phoenix, AZ

Overview:

Cambridge is looking for someone to fill the role of Senior Consultant on our Operations Support team in our Phoenix, Arizona office. The Senior Consultant provides service and support for operational tasks that are more complex and/or require an in-depth subject matter expertise.

Our Phoenix office is located in the heart of Midtown at 2700 N. Central Ave. overlooking the magnificent Camelback Mountain. We are committed to providing our associates with long-term professional development and work-life balance. We believe in supporting associates personally through all life stages to provide career opportunities centered around longevity, growth and balance.

Essential Duties:
  • Provide customer service related to requests as needed at request of management, company associates, and financial professionals
  • Provide service and support for operational tasks related to stock sales, stock deposits, tax and cost basis resolution, and debit balance resolution
  • Maintain a close partnership with the companys trade desk
  • Provide service and support for various client solutions including, but not limited to, retirement plans, workplace investing, lending, and charitable giving
  • Administer support for internal and external customers via inbound and outbound phone calls through case and email resolution
  • Function as a subject matter expert both internally and externally
  • Maintain contact between Operations Support and Specialized Services management in order to achieve the best utilization of resources for the department
Education & Experience:

Two or more years of related experience, education and/or training.

Compensation: $45,000-$55,000. This range is a good faith estimate of the compensation to be offered for this position based on the ideal candidates qualifications, the Companys operational needs, and other considerations permitted by law. The actual pay offered to a specific candidate may vary above or below the stated range.

Benefits: Cambridge has competitive benefits and promotes a work/life balance to encourage individual success.

  • Premium benefit package including medical, vision, dental, life and long-term disability insurance
  • Vacation/sick time
  • 401K retirement plan with company matching program
  • Profit Sharing Plan
  • Eleven paid holidays

You can find more details about our comprehensive benefits packagehere.

Job Summary

JOB TYPE

Full Time

SALARY

$43k-54k (estimate)

POST DATE

07/02/2024

EXPIRATION DATE

07/17/2024

WEBSITE

cir2.com

HEADQUARTERS

FAIRFIELD, IA

SIZE

500 - 1,000

FOUNDED

1981

TYPE

Private

CEO

AMY WEBBER

REVENUE

$50M - $200M

INDUSTRY

Investment Management

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About Cambridge Investment Research, Inc.

Cambridge operates as a securities broker and dealer catering to financial service representatives and advisors.

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Cambridge Investment Research, Inc.
Full Time
$78k-95k (estimate)
Just Posted