Campbell University is Hiring a Certified Nursing Assistant/Medical Assistant Near Lillington, NC
Position: CNA or Medical AssistantDepartment: Health CenterStatus: Full TimePosition SummaryThe Medical Assistant/Certified Nursing Assistant (MA/CNA) works interdependently with other medical professionals to provide quality health care to the patient. The Medical Assistant provides direct patient care under the direction of a physician by performing specific services in caring for the personal needs and comforts of the patient. The Medical Assistant/ Certified Nursing Assistant understands the needs of the practice and supports the mission and values. Essential Duties And Responsibilities
Provides a variety of front line, non-clinical patient services as an integral part of the Health Center healthcare team.
Registers patients and verifies accuracy of personal data and insurance information.
Schedules appointments for patients and makes reminder calls. Answers calls on a multi-line phone system, directs calls to appropriate staff, and takes messages, as necessary.
Confirms insurance eligibility with payer as necessary for referrals, co-pay determination, pre-approval for procedures, and patient deductible determination. Collects co-payments, processes charges, and prints receipts.
Manages the patient check-in/out process including scheduling the next appointment providing instructions regarding referrals and testing and making certain that patient questions are answered in a timely, courteous manner.
Reconciles money collected and charge payments at the end of each shift and prepares bank deposits.
Coordinates and schedules diagnostic testing, referrals to specialty physicians, and other external healthcare entities.
Requests medical records and test results from other healthcare providers on behalf of patients and distributes, scans, and/or files according to policy. Maintains medical record integrity and security.
Files components of medical records according to established protocol.
Prepare patients for examination, take vitals, and record patients' health history.
Set-up EKG machines, administer injections and medications, and perform routine specimen collection and tests.
Complies with HIPPA regulations at all times.
Performs a variety of administrative duties in order to meet patient needs and ensure efficient operation of the Health Center.
Assist physician with medical treatments, procedures, and exams.
Manage inventory of medical supplies and equip exam rooms with appropriate supplies.
Compiles reports as requested.
Prepare equipment and examination rooms, and clean instruments.
Handles moderately complex to complex problems daily.
Greets patients and visitors with courtesy, ascertains purpose of visit and provides appropriate response or directs to appropriate staff. Contributes to the creation and maintenance of a customer-friendly environment.
Educates patients regarding availability and extent of healthcare services, patient rights and responsibilities, and practice policies and procedures.
Maintain a professional appearance and demeanor at all times.
This position demands accuracy, honesty, integrity, and the ability to work within the Christian mission of Campbell University.
Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Maintain a professional appearance and demeanor at all times.
Uphold and abide by Campbell University policies and procedures, including, but not limited to; Title IX, HIPAA, and FERPA guidelines.
Education/Experience
High school diploma or GED required.
Completion of an accredited medical assistance/ Certified Nursing Assistant certification program preferred.
Medical terminology certification preferred.
Knowledge, Skills, And Abilities
Ability to communicate effectively to all groups through both oral and written channels.
Strong interpersonal, organizational, and time management skills
Knowledgeable in EMR systems such as Allscripts, Athena
Proficient in skills with Microsoft Word, Outlook, Excel, PowerPoint, and digital methods of communication
Demonstrate tact, a positive attitude, courtesy, and discretion in dealing with faculty, staff, students, high-level university officials and the community patients.
Work independently as well as function effectively in a team and within a diverse group of people.
Exercise independent judgment in complex, new, and/or stressful situations.
Manage multiple, concurrent projects, and meet set deadlines.
Adaptability, flexibility, and a willingness to work in a changing environment.
Ability to work Monday – Friday 8am – 5pm and/or work one evening schedule. 12:00pm to 8:00 pm