Position Summary :

The Admissions Support Specialist, Data Processing. The primary staff member responsible for executing daily time-sensitive applicant correspondence and mailings.

The role involves critical processing tasks related to application file review. This position reports to the VPEM with additional daily guidance provided by the Admissions Data Processing Team Lead, the directors of first year and transfer admissions, and the Director of Operations.

This is an on-campus position.

Essential Duties and Responsibilities :

• Ability to create various types of Admissions correspondence.
• Data processing related tasks.
• Work with Admissions recruitment software to move prospective students through the acceptance / denial cycle.
• Ability to effectively use current software technology.
• Provide backup for numerous daily support functions.
• Participate in Admissions events including, but not limited to, Open House Days, Campus Visits, Scholarship Competitions, Accepted Student Day, and New Student Orientations.
• Reliable attendance is required.
• Maintain a professional appearance and demeanor at all times.
• Other job-related duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Education / Experience :

• High school diploma or GED required, associate degree or higher preferred.
• Previous work experience in an office setting.
• Experience in a higher education or non-profit sector desired.

Knowledge, Skills, and Abilities :

• Ability to communicate effectively to all groups through both oral and written channels.
• Strong interpersonal, organizational, and time management skills.
• Comprehensive computer skills, with the ability to learn and utilize new and emerging technology.
• Familiarity with Campbell University and its various departments.
• Ability to interpret and explain University rules, regulations, and policies in specific admissions cases; requires attention to detail.
• Proficiency in Microsoft Office Suite and standard methods of digital communication, including web / text / chat platforms.
• Familiarity with utilizing social media platforms.
• Demonstrate tact, a positive attitude, courtesy, and discretion in dealing with trustees, faculty, staff, students, high-level university officials, and the public.
• Work independently as well as function effectively in a team and within a diverse group of people.
• Exercise good judgment in complex, new, and / or stressful situations.
• Manage multiple, concurrent projects, while paying attention to detail and meeting set deadlines, in a fast-paced environment.
• Adaptability, flexibility and a willingness to work in a changing environment.
• Ability to work occasional evening or weekend hours.
• This position demands accuracy, honesty, integrity, and the ability to work within the Christian mission of Campbell University.

Last updated : 2024-05-12