Position Summary :

The Golf Shop Staff member at Keith Hills Golf Club & Learning Academy performs all golf shop duties in a positive and professional manner while providing an exceptional experience for all members and patrons of the club.

Essential Duties andResponsibilities :

• Answer phones in a professionalmanner.
• Schedule tee times for members andpatrons.
• Help with setup, scoring and take-down of tournaments andevents.
• Provide excellent customer service and assist with management of the Golf Shopincluding : Keeping golf shop neat, clean and organized.

Check in, price, and properly displaymerchandise.Manage inventory and keep golf shop merchandise wellstocked.Place orders for customers asneeded.

Open and close cash register daily, as well as makedeposits.Coordination with cart staff and maintenance staff about dailyneeds.

• Maintain a professional appearance and demeanor at alltimes.
• Other duties and responsibilities as assigned bysupervisor.

Education / Experience :

• High School Diploma orGED
• Valid NC driver’s licenserequired
• Customer service experience and knowledge of golf course and club house etiquette isdesired

Knowledge, Skills, and Abilities :

• Communicate effectively to all groups through both oral and writtenchannels
• Display a positive attitude, self-motivation, and a good workethic
• Demonstrate tact, courtesy and discretion in all interactions with visitors to Keith Hills Golf Course, including members, Campbell University students, faculty, staff, university officials, and thepublic
• Work independently as well as function effectively in a team and within a diverse group ofpeople
• Exercise good judgment in complex and newsituations
• Detail-oriented and willing to work in a changingenvironment
• Upon hire, acquire a broad knowledge of, and abide by, Campbell University policies and procedures, including, but not limited to;

Title IX, HIPAA (only if applicable), and FERPAguidelines

Last updated : 2024-06-03