43 Client Services Manager Jobs in Stamford, CT
Canon U.S.A., Inc. is Hiring a Client Services Manager Near Stamford, CT
| Requisition ID | 31996 | Category | Facilities | Position Type | Full-Time |
- Monitors and ensures compliance with established workflow processes and procedures.
- Manages job scheduling to ensure on-time completion of jobs and other critical production and fulfillment deadlines.
- Manages efficient and economical utilization of equipment, materials and labor. Supervision and Employee Relations
- Ensures performance improvement through a scheduled plan to train, motivate, develop, and manage site personnel.
- Determines developmental goals and conduct periodic performance reviews with direct reports; monitor performance reviews of indirect reports.
Client Relationship Management
- Develops and manages the relationship with the daily and senior level administrators through formal and informal meetings.
- Resolves complaints escalated by the customer or other end users in a timely manner.
People Management and Development
- Ensures effective performance management with direct reports and oversee the overall process.
- Ensures effective two-way communication with direct reports and within area of responsibility.
Equipment Knowledge and Care
- Establishes a working familiarity with equipment capabilities; maintains all equipment to manufacturer's specifications.
- Keeps abreast of technical knowledge and skills of hardware and software through consultation, class instruction, manuals, self-training and exchange of information.
Administration and Reporting
- Maintains targeted levels of profitability.
- Manages and control inventory and assets.
Results Expected
- Responsible in maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals.
- Requires 5 years of related experience and management of two or more regular full-time employees; bachelor's degree in a relevant field preferred.
- Strong customer service and communication skills are required.
- Workforce and Oracle experience a plus.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- May require up to 15% travel (valid driver's license and acceptable driving record necessary).
- Must be able to lift up to 50lbs.
In accordance with applicable law, we are providing the anticipated base salary for this role: $62,400 - $92,520
Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers.
#CSA
Job Summary
Full Time
Wholesale
$73k-95k (estimate)
07/13/2024
09/11/2024
The job skills required for Client Services Manager include Customer Service, Client Service, Customer Satisfaction, Communication Skills, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Manager positions, which can be used as a reference in future career path planning. As a Client Services Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Manager. You can explore the career advancement for a Client Services Manager below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Manager job description and responsibilities
Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.
02/16/2022: Shreveport, LA
They also ensure unsatisfied clients are compensated with free services, products, or discounts.
02/28/2022: Tucson, AZ
Client service managers oversee the hiring, orienting, and training of staff for the department.
01/16/2022: Yakima, WA
Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.
01/18/2022: Colorado Springs, CO
They develop policies and regulations necessary for ensuring client satisfaction.
03/08/2022: Poughkeepsie, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Manager jobs
Should be excellent communicators capable of leading a team.
02/21/2022: Utica, NY
Client services manager often consult customer surveys and other types of research to gauge the overall level of client satisfaction and address areas of concern.
02/12/2022: York, PA
As service manager you must be good as overseeing a team of customer service Associate's and ensure they are providing an exceptional client experience.
02/02/2022: Canton, OH
Mastermind creative ways to deliver an exceptional client experience.
02/15/2022: Portland, ME
Candidates should ensure they have all related education, experiences and skills necessary to the client services manager position they are applying for.
02/25/2022: New Haven, CT
Step 3: View the best colleges and universities for Client Services Manager.
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