You haven't searched anything yet.
Client Service Representative I- Part Time
US-AZ-Phoenix
Job ID : 32029
Type : Full-Time
of Openings : 1
Category : Facilities
AZ - Phoenix-Creighton-MS
About the Role
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Your Impact
Select primary function for job posting)
Copy / Print Production / Copy Center : Responsible for prompt and accurate reproduction of all print requests. Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check.
Receives, logs, delivers and tracks all activity for reporting purposes. Responds to customer requests. Performs routine upkeep and basic maintenance of equipment.
Records and tracks customer inquiries and fulfillment of requests. Performs daily convenience care functions as needed.
Mail / Courier Services : Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail.
Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). Researches and routes unidentified and generic mail.
Receives, logs, delivers and tracks messenger items. Responds to customer requests. Performs routine upkeep of equipment.
Records and tracks customer inquiries and fulfillment of requests.
Reception / Office Services : Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer.
Responds to customer needs and requests, accepts deliveries and sets up food and beverages for meetings. May also be responsible for copy / binding / copier maintenance.
File Room / Records File Services : Ensures all filing assignments from the current and previous day have been filed. Creates, maintains, updates, and monitors files, file database and file rooms.
Coordinates special projects and other functions assigned by client contact and Site Manager. Ensures all file rooms are intact at all times.
Device Maintenance : Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location.
Follows daily, established maintenance processes and procedures. Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper.
Evaluates equipment issues and notifies service department if unable to resolve. Delivers paper. Assists end-users in basic functionality of equipment.
Records meter reads. Maintains service activity reports. Monitors supplies and restocks inventory.
Shipping / Receiving : Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments.
Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures.
Responsible for operating shipping / receiving equipment, responding to customer requests, data entry, and maintaining inventory.
Inventory Services : Processes and monitors all inventory movement within assigned responsibilities, locations and organizations.
Analyzes ongoing activity of inventory. Assists in identifying slow moving and obsolete inventory or when inventory levels are low.
Monitors and communicates status of inventory. Initiates, conducts and reports on Physical Inventories.
Warehouse : Responsible for the accuracy and control of the shipping and dock operations. Experience in operation of a palette jack, regularly lifting heavy objects (50 lbs) is required.
Retrieves merchandise from stock or freight carrier, frequently with a palette jack. Verifies incoming shipments corresponding to packing lists.
Completes required receiving documentation in order to maintain accurate department records. Packs, weighs, and labels parcels in a manner which minimizes the occurrence of transport damage.
Responds to inquiries from internal personnel and customers and provides shipping status information.
About You : The Skills & Expertise You Bring
Please note : this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
Company Overview
About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.
With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions.
As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.
S. Our parent company, Canon Inc. (NYSE : CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.
S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020.
Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.
A more comprehensive list of what we have to offer is available at https : / / www.usa.canon.com / about-us / life-at-canon / benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor / subcontractor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site csa.canon.com / careers , we cannot guarantee the validity of this posting.
For a list of our current postings, please visit us at csa.canon.com / careers .
Posting Tags
PM20 #LI-FL
PI242322320
PDN-9c4c2b18-c88d-4acd-ad8f-ce3fc8533dc8
Last updated : 2024-06-19
Full Time
Retail
$37k-47k (estimate)
06/21/2024
09/17/2024
global.canon
BURR RIDGE, IL
500 - 1,000
1937
MIKE PIERCE
$50M - $200M
Retail
Canon Inc., headquartered in Tokyo, Japan, is a leader in the fields of professional and consumer imaging equipment, industrial equipment and information systems. Canons extensive range of products includes production printers, multifunction office systems, inkjet and laser printers, cameras, video and cinematography equipment, network cameras, medical systems and semiconductor-manufacturing equipment. Originally established in 1937 as Precision Optical Industry, Co., Ltd., a camera manufacturer, Canon has successfully diversified and globalized to become a worldwide industry leader in profess...ional and consumer imaging systems and solutions. With approximately 195,000 employees worldwide, the Canon Group includes manufacturing and marketing subsidiaries in Japan, the Americas, Europe, Asia and Oceania; and a global R&D network with companies based in the United States, Europe, Asia and Australia. Canons consolidated net sales for fiscal 2018 (ended December 31, 2018) totaled $36.6 billion (at an exchange rate of \111=US$1). Visit the Canon Inc. website at: global.canon
More
Show less
The job skills required for Client service representative include Customer Service, Scheduling, Customer Satisfaction, Data Entry, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.