Canopy by Hilton, Hilton's first lifestyle brand, is a place in the neighborhood to relax and recharge, offering simple guest-directed service, comfortable spaces, and thoughtfully local choices. Culture is key at Canopy, with team members known as "friendly enthusiasts," that engage guests, always going above and beyond, to make stays memorable and thoughtful. Relationships with area partners showcase Canopy’s expertise in local know-how, crafting unique experiences tailored for every guest. Attention to detail and an energetic environment ensures Canopy’s "Positively Yours" service culture is a kept Brand promise, delivering a consistent "Positive Stay," where memories are made, and comfort is guaranteed. Join our team at our Minneapolis location in the charming and historic Mill District neighborhood.

This is a Sherman Associates owned Hilton franchised location.

This position is responsible for the operations of cleaning rooms, public space cleaning, laundry production and other related areas of the hotel. Work closely with the Housekeeping Supervisor to cover days off and train staff, help with scheduling and other duties as assigned.

Schedule: We are currently seeking full-time availability to include both weekdays and weekends.

Essential Functions

• Clean rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine
• Cleans rooms, hallways, and restrooms
• Washes walls and ceiling, moves furniture and turns mattresses
• Sweeps, mops, scrubs, waxes, and polishes floor
• Collects soiled linen for laundering
• Received linen supplies from floor shoots
• Maintains housekeeping carts
• Removes trash collected by room attendants
• Walk all assigned floors at beginning and end of shift to collect trash and linens
• Pickup clean linen and refill the par stock of linen on each floor pantry
• Deliver towels, cribs, cots, and other items to the guests room upon requests
• Perform duties of room attendant when necessary
• Sort linen, stock room attendant closets
• Refill the par stock of guest amenities and supplies on each floor pantry
• Help the room attendants with heavy lifting when super cleaning/spring cleaning of rooms
• Remove soiled linen and trash from the pool side and other service area and take to appropriate locations in the prescribed manner
• Assist room attendants with placing bed boards, roll-ways beds, extra bed, etc.
• Report missing/found articles, damage or merchandise problems to the housekeeping supervisors
• Respond at all times in a friendly, helpful manner to guests and other colleagues
• Other duties as assigned by supervisor

Minimum Requirements

• No prior housekeeping experience required; Customer service experience in the hospitality industry strongly preferred
• Ability to communicate effectively and follow directions in a multi-lingual environment
• Must maintain a neat, clean, and well-groomed appearance
• A passion for the mission, vision, and values of Sherman Associates
• Schedule may vary due to the specific needs of the hotel
• Ensure compliance with brand standards, federal, state and local hotel laws regarding health and safety services

Benefits

Sherman Associates strives to lead the market in the benefits we offer. In addition to medical, dental, vision and supplemental benefits, what sets us apart includes

• Low Deductible Health Insurance Plans
• Fully paid short term disability
• Fully paid life insurance
• Additional Supplemental Insurance Policies including
  • Voluntary Accident & Critical Illness
  • Hospital Indemnity
  • Long-Term Disability
• Pet insurance
• Fully paid employee assistance program
• Fully vested 401k company match program
• 9 Paid holidays and competitive PTO program (starting at 15 days annualized)
• Starbucks and Hotel discounts
• Charitable giving strategy with corporate match

Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Only applicants who complete our application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com