Are you interested in the cannabis industry?

Do you enjoy meeting people and working in a fast-paced environment?

Cape Cod Cannabis is hiring for the summer 2024 season!

We are looking for talented and motivated individuals to join our team in Wellfleet.

Full and Part-time positions available starting in May. Apply today!

General Qualifications & Qualities

• 21
• Valid Driver’s License
• Demonstrate attention to detail
• Organized and tidy
• Excellent time management skills
• Clear communicator that can receive and deliver verbal and written messages
• Understand and comply with all compliance and regulatory requirements
• Willingness to learn new skills and adapt to change
• Showcases confidence, positive attitude and solution-driven approach to challenges
• Comfortable using computers
• Excellent customer service skills
• Embraces new experiences and meeting new people
• Reliably commute to Wellfleet, Massachusetts

After being selected you must pass all required background checks and obtain necessary State certification prior to commencing work.

As a Product Specialist you will assist and guide customers through their retail experience, while accurately and efficiently processing transactions in accordance with all rules and regulations put forth by Cape Cod Cannabis and the Cannabis Control Commission.

Qualifications to be an excellent Product Specialist:

• Minimum 2 years’ experience with customer service in a fast-paced retail environment
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner
• Exceptional customer service skills
• Personal interest in the cannabis industry and enthusiasm for learning
• Analytical skills to assess data, facts, and figures
• Competency using computers and technology
• Dynamic interpersonal and communication skills
• Intermediate-level math skills
• A highly self-motivated and ethical individual
• This employee is required to use a phone and may be required to lift up to 40 pounds

Customer Service Responsibilities

• Educate and assist customers making product selections
• Display outstanding customer service while accurately and efficiently processing transactions
• Exhibit patience and exceptional listening skills
• Maintain high ethical standards and professionalism
• Demonstrate strong verbal communication skills, active listening and attention to detail

Job Knowledge Responsibilities

• Knowledge of cannabis industry regulations put forth by the Cannabis Control Commission.
• Stay knowledgeable of all products for sale in the dispensary, including but not limited to cannabis strains, infused products, concentrates, vaporizers, and accessories.
• Maintain awareness of current programs, pricing and deals
• Enthusiasm to learn about products and various cannabis applications

Transactional / Cash Handling Responsibilities

• Accurately process transactions by using barcode scanner, computer-based POS system, debit machine and cash drawer, assuring all customers leave with correct products, change and receipts
• Ensure transactions are being completed correctly and recorded accurately in POS system
• Follow consistent and compliant process for every transaction

Other Responsibilities:

• Participate in and help with coordination of regular inventory checks when asked
• Ability to multi-task and prioritize in a fast paced environment
• Keep work space organized and all counters clear of clutter throughout shift
• Adhere to company dress code and uphold personal hygiene to ensure safe interactions with customers and products
• Fill all time during scheduled shifts with productive, useful activity, including cleaning, stocking, researching, organizing or completing any other tasks to contribute to company success
• Treat all individuals with respect, including customers, co-workers, supervisors, visitors, vendors, and anyone else who may be encountered during working hours

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time, Seasonal

Pay: $18.00 - $20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Paid time off

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Preferred)

Work Location: In person