1 Receptionist, Neurosurgeons of Cape Cod Job in Hyannis, MA
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Receptionist, Neurosurgeons of Cape Cod
$39k-48k (estimate)
Part Time | Ambulatory Healthcare Services
3 Months Ago
Cape Cod Healthcare is Hiring a Receptionist, Neurosurgeons of Cape Cod Near Hyannis, MA
- Greets and promptly acknowledges patients’ presence in the waiting room
- Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record
- Checks-in/registers new and existing patients in the electronic medical record, verbally verifies all demographic information, verifies insurance authorization, collects co-pays, and prepares deposits for currier pickup
- Gives the appropriate paperwork to the patient to complete, photocopies patient's insurance cards, and photo ID
- Schedule and reschedules patient appointments and/or consult requests in person or by telephone in the electronic medical record system in accordance to scheduling protocols
- Maintain physician's daily appointment schedule and prepares charts for the following day’s schedule
- Edit clinicians' schedules as needed to include time off, sick time, vacation, in-service and meeting time
- Processes cancellations and no show appointments, and notifies clinician of change in schedule
- Opens and distributes mail to appropriate staff mailboxes, physicians and practice manager
- Check-out patients and schedules any follow-up appointments necessary, coordinates orders for laboratory, radiology, other physician’s referrals, etc.
- Prepare associated forms such as requisitions or referral forms with review of any prep required
- Maintain patient records including the scanning of documents to file correspondence, reports, test results, etc within the EMR
- Refer patients with billing inquiries and/or payment questions to the billing office
- Print and/or provide medical records information to outside agencies and physicians under established guidelines
- Maintains confidentiality regarding patient information in accordance to HIPAA regulations
- Ensure accurate maintenance of administrative records and works and communicates effectively with co-workers, patients, visitors and other personnel within and outside the practice
- Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests
- Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities/ duties are met during absences or increased patient volumes
- Attends departmental meetings
- Performs all responsibilities/duties required by the position as defined in the scope of service, to assure that the needs of the patient are well served
- Ability to float to other MACC practices when required
- Perform other work related duties and activities as assigned or requested
- Ability to read, write and communicate in English
- High school graduate or equivalent
- Strong communication and interpersonal skills
- Experience with current office technology, proficient with computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred
- Experience in an office setting with at least 1 year experience preferred
- Knowledge of various insurance authorization/referral requirements preferred
- Medical Terminology knowledge preferred
- Typing skills at 30 WPM preferred
Schedule Details40 hours per week, 8a-4p, Monday-Friday, no weekends or holidays
OrganizationMedical Affiliates of Cape Cod
Primary LocationMassachusetts-Hyannis
DepartmentMAC-Neurosurgeons of Cape Cod
Employee ClassificationRegular-Regular
ShiftDay
Weekend ShiftsNone
Holiday ShiftsNone
Posting Start DateMar 26, 2024
Posting End DateOngoing
Job Summary
JOB TYPE
Part Time
INDUSTRY
Ambulatory Healthcare Services
SALARY
$39k-48k (estimate)
POST DATE
03/28/2024
EXPIRATION DATE
07/15/2024
WEBSITE
capecodhealth.org
HEADQUARTERS
HYANNIS, MA
SIZE
1,000 - 3,000
TYPE
Private
CEO
MICHAEL G JONES
REVENUE
$500M - $1B
INDUSTRY
Ambulatory Healthcare Services
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About Cape Cod Healthcare
Cape Cod Healthcare provides cardiovascular, orthopedics, neurosurgery, surgery and cancer care services.
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