Title: Engagement Manager (Insurance)

Location: Atlanta GA: Hybrid 3 days per week onsite

Who you ll be working with:
Capgemini s financial services specialists provide a complete range of services to help our clients capture sustainable business results. Our Financial Services Strategic Business Unit is a global organization which focuses on key financial services domains: Banking, Capital Markets, Insurance, Payments & Cards, Wealth and Asset Management, and Risk Management & Compliance. In addition to these domain areas, we have global practices that are dedicated to building innovative solutions in the areas of Insights and Data, Digital and Customer Experience, Finance Transformation, Application Development and Maintenance, and Testing.

The focus of your role
Act as an Engagement Manager for business-critical engagements: manage risks & client relationships.
Apply your Financial Services industry expertise to drive delivery quality, profitability, and productivity across the portfolio of projects under Capgemini management.
Accountable and responsible for contract delivery of one or more engagements in an account. Escalation SPOC for all delivery issues in the engagement.
This person will report into the Delivery Executive for Financial Services Insights and Data Global Business Line.

What you ll do
The Key activities that you will get involved with is extensive and includes:

Sales Support:

Participate in solution reviews for sales opportunities

Challenge and approval of delivery model for engagements at SOW stage, including resourcing, capability, and contingency allocation Delivery Management:

Supervise delivery by coordinating with engagement and program managers. Ensure financial performance of engagements in line with budget and profitable

Provide delivery support issue resolution plans, follow ups to ensure on time, on budget and quality delivery execution
Deploy core delivery process: risk management, quality controls, scope management, change request management

SPOC for all delivery related issues for the account team, client team and project team Monitor assigned responsible delivery engagements within the region

Hands on project plan and risks, issues management as needed Stakeholder Management:

Manage internal and external stakeholder: communications and relationships

Conduct monthly reviews focusing on delivery KPIs and financial status of projects

Build strong client relationships Delivery Excellence Community Contribution:

Contribute to the engagement management and project management capabilities and best practices knowledge base

Identify opportunities to improve efficiency & drive competitiveness in terms of financial performance.

Identify and drive industrialization and automation opportunities to increase delivery performance across all engagements
What you ll bring
Good understanding of financial services sectors with practical experience of delivering programs in asset management context
Good understanding of data solutions and experience in designing and implementing large scale/global data solutions
In-depth understanding of program management methods
Proven track record in operational management (in both senior internal roles and client facing engagement)
Expert level leadership skills with ability to operate and lead both strategically and tactically from a delivery perspective.
Ability to effectively manage and coordinate crisis situations driving internal resolution activity and managing client engagement.
Articulate and engage technically with senior technology / management team of customers
Deep understanding of the delivery process and the ability to find out how technology will be integrated into them
Strong vendor management experience
Strong mentoring skills
Excellent communication skills and proven collaboration skills

Why we re differentAt Capgemini, we help organisations across the world become more agile, more competitive and more successful. Smart, tailored, often-ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that s as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too.
Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for
our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs.
What we'll offer you
Professional development. Accelerated career progression. An environment that encourages entrepreneurial spirit. It s all on offer at Capgemini. And although collaboration is at the core of the way we work, we also recognize individual needs with a flexible benefits package you can tailor to suit you.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of 22 billion.

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Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.