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About Us
Capital Bank N.A. is the fifth largest bank headquartered in Maryland, serving our communities since 1999. We offer commercial and consumer banking services to clients in the DC metro area, alongside two nation-wide lending brands; Capital Bank Home Loans (CBHL) and OpenSky, a credit card division that offers and services credit cards across all states.
Come join a bank where our employees thrive and are engaged in meaningful work. For the third year in a row, American Banker named Capital Bank one of the “Best Banks to Work For” in the U.S.
Position PurposeCapital Bank is looking for a Senior Customer Service Representative to join our team! The Senior CSR participates in driving the deposit growth goals of the bank. This role works in partnership with Business Bankers, Commercial Lenders and Treasury Management Specialists, to assist customers with the establishment of new deposit accounts and ancillary deposit services. The Senior CSR actively supports all marketing campaigns, and achieves individual deposit growth goals. This position is sign-on bonus eligible. Technical Knowledge and Skills Additional DetailsMust have the flexibility to work at other branch locations on occasion if staffing levels deem it necessary. Supporting Businesses. Helping People. Strengthening Communities.Position Responsibilities
Minimum Education and Experience
Capital Bank, N.A. is an E-Verify, Affirmative Action and Equal Opportunity Employer.
Full Time
$56k-70k (estimate)
06/19/2024
06/19/2024
CHARLOTTE, NC
200 - 500
2019
PAMELA GUINN
$10M - $50M
The job skills required for Senior Customer Service Representative include Customer Service, CSR, Microsoft Office, Written Communication, Customer Satisfaction, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior Customer Service Representative positions, which can be used as a reference in future career path planning. As a Senior Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Customer Service Representative. You can explore the career advancement for a Senior Customer Service Representative below and select your interested title to get hiring information.