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Phoebe Health
Albany, NY | Full Time
$36k-45k (estimate)
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CDPHP
Albany, NY | Full Time
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CAPITAL DISTRICT PHYSICIANS HEALTH PLAN INC
Albany, NY | Full Time
$36k-43k (estimate)
3 Months Ago
First New York Federal Credit Union
Albany, NY | Full Time
$36k-44k (estimate)
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$36k-44k (estimate)
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Member service representative
$36k-43k (estimate)
Full Time 3 Months Ago
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CAPITAL DISTRICT PHYSICIANS HEALTH PLAN INC is Hiring a Member service representative Near Albany, NY

Grounded by a compelling mission, core values, and compassion for people, CDPHP and its family of companies offer a strong foundation for a rewarding career.

Established in 1984, CDPHP is a physician-founded, member-focused, and community-based not-for-profit health plan that offers high-quality affordable health insurance to members throughout New York.

The company values people, quality, innovation, and community, and its corporate culture supports those values wholeheartedly.

CDPHP is committed to fostering a culture of belonging and takes a wholistic approach to diversity, equity, and inclusion.

At CDPHP, the employees have a voice and are encouraged to make an impact at both the company and community levels through engagement and volunteer opportunities.

CDPHP invests in employees who share these values and invites you to be a part of that experience.

Member Services Hiring Event

Thursday, July 11th - 1 to 5 p.m.

Join our award-winning team of customer service professionals! CDPHP has immediate openings in our member services department.

If you enjoy helping others and want to be a part of a mission-driven company, we want to meet you!

The opportunity :

  • Work primarily from home on our call center team
  • Help members navigate their benefits
  • Extensive paid training to prepare you for the role
  • Shifts are 9 a.m. to 6 : 30 p.m. and 11 : 30 a.m. to 8 p.m.
  • Pay starts at $20 per hour
  • Opportunities for advancement, tuition reimbursement, and more!

Apply online and bring your resume and come meet our team!!

Hourly salary range : $20.00

In addition to cash compensation, CDPHP employees may be eligible for an incentive payment, a discretionary cash reward based on employee and company performance.

Some roles may also be eligible for overtime pay.

CDPHP compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes award-winning health care coverage, health care dollars, a generous paid time off allowance, employee assistance programs, flexible work environment, and much more.

Learn about all CDPHP employee benefits at https : / / www.cdphp.com / about-us / jobs / benefits.

As an Equal Opportunity / Affirmative Action Employer, CDPHP will not discriminate in its employment practices on the basis of race, color, creed, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, protected veterans status, or any other characteristics protected under applicable law.

To that end, all qualified applicants will receive consideration for employment without regard to any such protected status.

CDPHP and its family of companies include subsidiaries Strategic Solutions Management Consultants (SSMC), Practice Support Services (PSS), and ConnectRx Services, LLC.

Last updated : 2024-06-20

Job Summary

JOB TYPE

Full Time

SALARY

$36k-43k (estimate)

POST DATE

04/29/2023

EXPIRATION DATE

09/18/2024

WEBSITE

cdphp.com

HEADQUARTERS

ALBANY, NY

SIZE

500 - 1,000

FOUNDED

1984

TYPE

Private

CEO

JOHN BENNETT

REVENUE

$1B - $3B

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About CAPITAL DISTRICT PHYSICIANS HEALTH PLAN INC

CDPHP is a provider of health insurance for individuals and businesses.

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The job skills required for Member service representative include Billing, Problem Solving, Integrity, Time Management, Communicates Effectively, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Member service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Member service representative positions, which can be used as a reference in future career path planning. As a Member service representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member service representative. You can explore the career advancement for a Member service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

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