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Service Desk Coordinator
$62k-77k (estimate)
Contractor | Business Services 1 Week Ago
Save

Capital Staffing Solutions is Hiring a Service Desk Coordinator Near New York, NY

Job Title: Radiology Service Desk Coordinator

Location: Harlem, NY 10037

Schedules:

  • 11:30 PM – 7:00 AM with Wednesday/Thursday off
  • 7:00 AM – 4:00 PM with Wednesday/Thursday off
  • Weekends Mandatory

Pay Range: $25/hr

Position Overview: We are seeking a dedicated and professional Radiology Service Desk Coordinator to join our team in Harlem, NY. This role is crucial in ensuring timely support and superior customer service for radiology services. The ideal candidate will have experience in a hospital environment, be familiar with various radiology information systems, and thrive in a high-pressure setting.

Key Responsibilities:

  • Respond promptly to support tickets and provide detailed notes of all activities and interactions in the system.
  • Deliver superior customer service and effectively communicate with key organizational stakeholders.
  • Manage a high-pressure environment and adhere to SLA escalation procedures for resolution.

Skills and Qualifications:

  • Required Experience:
  • Working in a hospital and/or with radiologists.
  • Service desk environment experience.
  • Technical Skills:
  • Familiarity with Imaging Information Systems (IIS), Hospital Information Systems (HIS), Picture Archive and Communication Systems (PACS), EPIC, E-Clinical, Athena, or similar systems.
  • Must be able to document and type at least 40 words per minute.
  • Excellent communication skills and the ability to handle high-pressure situations.

Education Requirements:

  • High School diploma or GED.

Job Summary

JOB TYPE

Contractor

INDUSTRY

Business Services

SALARY

$62k-77k (estimate)

POST DATE

06/12/2024

EXPIRATION DATE

07/11/2024

WEBSITE

capitalstaffingsolutions.com

HEADQUARTERS

JACKSONVILLE, FL

SIZE

25 - 50

FOUNDED

2003

CEO

ALEX CAMPBELL

REVENUE

$5M - $10M

INDUSTRY

Business Services

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About Capital Staffing Solutions

Your Business. Your Success. Our Priority. Capital Staffing Solutions is an elite staffing agency with proven recruiting capabilities. We provide local and national coverage for all of your Information Technology, Clerical and IT Healthcare staffing needs. In partnering with our clients, it is our goal to identify and hire top-talent quickly and effectively by providing superior candidates the first time. We guarantee the quality of our service and the quality of our candidates. Our devotion to our consultants as they gain experience and grow professionally provides security as they strive to ...achieve their ultimate career goals. It is also our personal objective to build a long-term relationship with each client by providing strategic and innovative staffing solutions. This commitment to our clients will ensure that you are hiring the absolute best talent and creating a high performing team to address your short or long term needs. More
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The following is the career advancement route for Service Desk Coordinator positions, which can be used as a reference in future career path planning. As a Service Desk Coordinator, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Coordinator. You can explore the career advancement for a Service Desk Coordinator below and select your interested title to get hiring information.