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Role : Svc Desk Tech Level 3
Client : DC Government
Location : Washington DC (Hybrid -3x/week on-site)
Job description :
The IT Asset Management (ITAM) Service Desk Technician is responsible for providing technical support and asset management services to customers who experience computer issues. This position serves as the first point of contact for troubleshooting hardware, as well as managing the organization's IT assets.
At least five (5) years of experience in the following: -Providing desktop setup support -Setting up and deploying Windows based laptops, printers, and desktop assets; -Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. IT asset management and tracking tools such as Oomnitza, ServiceNow, Ivanti, or BMC Helix.
Job Type: Contract
Pay: $35.00 - $40.00 per hour
Schedule:
Experience:
Ability to Commute:
Work Location: In person
Full Time
$60k-74k (estimate)
07/12/2024
08/06/2024