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77 Customer Service Associate Jobs in Topeka, KS

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capfed
Topeka, KS | Full Time
$42k-53k (estimate)
4 Days Ago
Capitol Federal Savings Bank
Topeka, KS | Full Time
$36k-45k (estimate)
4 Days Ago
capfed
Topeka, KS | Full Time
$37k-45k (estimate)
2 Days Ago
Massage Envy
Massage Envy
Topeka, KS | Other
$63k-89k (estimate)
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MASSAGE ENVY - TOPEKA
Topeka, KS | Full Time
$31k-41k (estimate)
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$49k-64k (estimate)
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The American Home Life Insurance Co
Topeka, KS | Full Time
$82k-106k (estimate)
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The American Home Life Insurance Co
Topeka, KS | Full Time
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LoanMax Title Loans
Topeka, KS | Full Time
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Topeka, KS | Full Time
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Shawnee County Weed Department
Topeka, KS | Part Time | Other | Temporary
$36k-45k (estimate)
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DiPasquale Moore
Topeka, KS | Full Time
$42k-53k (estimate)
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Kansas Department of Labor
Topeka, KS | Full Time
$40k-50k (estimate)
1 Month Ago
Sarah Mack Agency Inc
Topeka, KS | Full Time
$35k-44k (estimate)
1 Month Ago
Magellan Financial
Topeka, KS | Part Time
$30k-38k (estimate)
10 Months Ago
Family Dollar
Topeka, KS | Full Time
$30k-38k (estimate)
4 Months Ago
Eric Finck Agency
Topeka, KS | Full Time
$50k-65k (estimate)
1 Week Ago
TWO MEN AND A TRUCK®
Topeka, KS | Full Time
$32k-40k (estimate)
2 Weeks Ago
Vimo
Topeka, KS | Other
$35k-44k (estimate)
1 Month Ago
Love company
Topeka, KS | Full Time
$21k-27k (estimate)
1 Month Ago
Jo-Ann Stores, LLC
Topeka, KS | Part Time
$26k-34k (estimate)
3 Months Ago
HR Partners
Topeka, KS | Full Time
$45k-58k (estimate)
3 Weeks Ago
HR Partners
Topeka, KS | Full Time
$45k-58k (estimate)
3 Weeks Ago
Advantage Metals Recycling
Topeka, KS | Full Time
$35k-43k (estimate)
2 Months Ago
EA Solutions
Topeka, KS | Full Time
$51k-67k (estimate)
1 Week Ago
Massage Envy
Massage Envy
Topeka, KS | Full Time
$50k-65k (estimate)
1 Month Ago
Dollar General
Topeka, KS | Full Time
$35k-44k (estimate)
2 Months Ago
Customer Service Associate
Apply
$36k-45k (estimate)
Full Time 4 Days Ago
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Capitol Federal Savings Bank is Hiring a Customer Service Associate Near Topeka, KS

Job Description:
Role
Assist customers with all types of account transactions including teller transactions. Advise customers on company products and services in order to meet their personal financial goals. Responsible for accurately processing financial transactions and being an effective source of information for our customers: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to customers and Bank associates assuring a positive experience and minimizing wait time.
Essential Duties & Responsibilities
  • Performs teller transactions as defined by the Bank. Balances cashbox daily to ensure accuracy in transactions and notifies supervisor regarding any offages. Participates in the rotation of vault duties, including the daily balancing of the vault when it is used.
  • Assists customers with opening all types of retail and safe deposit boxes as defined by the Bank and branch management. Performs maintenance on existing accounts.
  • Use every customer contact as an opportunity to advise and cross-sell customers about additional services or programs that might benefit them.
  • Research, troubleshoot and resolve external and internal customer inquiries as needed.
  • Answer incoming calls verifying the identity of the caller. Determine the needs of the caller and minimize the time and effort to resolve their concerns.
  • Assists other departments and branches with transactions as needed; provides support for the department and branch management in fulfilling customer requests.
  • Performs branch opening and closing duties as assigned.
  • Performs other duties as assigned.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Experience
A minimum of one to three years of customer service or related experience, including preparatory experience. Cash handling experience is preferred.
Education/Certifications/Licenses
A high school degree or equivalent.
Skills
  • Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others both inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information, as well as updating or referring, which typically require short discussions.
  • Ability to communicate with customers (greet, put at ease, instill confidence in Capitol Federal and self), explain products and services in an understandable manner, explain and compare features and benefits of different products, relate to each individual customers' particular needs, accurately answer customers' questions, identify customers' problems and present solutions.
CapFed® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

06/24/2024

EXPIRATION DATE

07/09/2024

WEBSITE

capfed.com

HEADQUARTERS

LIBERTY, MO

SIZE

500 - 1,000

FOUNDED

1893

REVENUE

$200M - $500M

Related Companies
About Capitol Federal Savings Bank

For more than 125 years, Capitol Federal has implemented our True Blue philosophy of Safety in Savings, Sound Lending Policies, Quality Customer Service and Commitment to Community. These traditions have created the values we honor today, and will help shape our tomorrow. CapFed employees are True Blue and take pride in their work. By building strong relationships with customers and relying on our core philosophies, weve developed a positive work environment that focuses on delivering opportunities for our employees to grow and work together. We believe in teamwork, doing what is right and bec...oming active in our communities. Through the Capitol Federal Foundation, the Bank is able to support community involvement and employees are encouraged to become engaged in many local organizations. Capitol Federal is a leading residential lender and boasts more than $9 billion in assets. In addition to single-family residential lending, construction loans and other consumer loans, CapFed offers a variety of retail deposit accounts, including checking, savings, money market, IRA and certificates of deposit. With nearly 60 traditional and in-store locations, the Bank has a strong branch network serving all its customers in Kansas and Missouri. CapFed was founded in 1893 and is headquartered in Topeka, Kansas. Equal Housing Lender, Member FDIC Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities More
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Capitol Federal Savings Bank
Full Time
$31k-38k (estimate)
2 Days Ago
Capitol Federal Savings Bank
Full Time
$52k-65k (estimate)
1 Week Ago
Capitol Federal Savings Bank
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2 Weeks Ago

The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Ability to professionally attend to the needs of customers.

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Apply for part-time Customer Service Associate roles and experience their spirit of community.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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