184 Client Service Representative Jobs in Austin, TX
Capitol Services is Hiring a Client Service Representative Near Austin, TX
Capitol Services was founded in 1978 and has become a leading provider of services to legal and financial professionals nationwide. Our mission is to provide friendly, high-value, and superior service to our clients amid a collaborative atmosphere that encourages a balanced work-life experience for our employees.
Named one of the "Best Places to Work" by the Austin American-Statesman, we know that it takes the right mix off passion, dedication, and fun to make a well-rounded workplace. Joining the Capitol Services team means working with a best-in-class, passionate team of professionals that truly cares about the work we do and the people we do it for. If that sounds like an environment you'd like to be a part of, we'd love to talk to you! Capitol Services is an equal opportunity employer.
About The RoleYou will be working in our Austin, TX location providing support and service to clients in the fulfillment of registered agent duties. This role involves working full-time, Monday through Friday.
What You Will Do
- Presence in the office to receive legal service of process documents and official state correspondence on clients’ behalf
- Process legal service of process documents and official state correspondence
- Prepare and submit filings, paying close attention to rules and regulations
- Correctly enter and maintain client information
- Communicate with clients, coworkers, correspondents, jurisdiction employees, and others in a timely, effective, and professional manner
- Generate invoices following client billing preferences
- Maintain clear records throughout transactions to ensure accurate results and invoicing
- Preferred: Past experience working with business entities and filings.
- Strong organizational and time management skills: You have the ability to multi-task and prioritize projects / assignments. You have strong attention to detail and exhibit a reasonable sense of urgency when processing orders to completion.
- Strong communications skills: You have strong verbal and written communication skills. You communicate in both a professional and friendly manner with clients and coworkers. Previous customer service experience is a plus!
- Adaptable: You are eager to use new tools and learn new processes and technologies. You can adapt to changing priorities while working in a fast-paced and high-stress environment. You have strong problem-solving skills to address any challenges that may arise.
- Coachable: You have the ability to retain and implement instruction and training. You are open to learn and navigate our current processes and systems. You are not afraid to ask questions.
- Positive attitude: You demonstrate a positive customer service attitude. You are courteous and polite, especially when navigating through difficult conversations, problems, or complaints that may arise.
- Team player: You are able to work in both a team and independent setting. You tend to foster support and dependability towards your peers while also getting your individual tasks done within specific time constraints.
- Reliable: You are able to work during our regular business hours at your assigned location. You are a punctual individual and able to follow an assigned work schedule. You are able to maintain client confidentiality at all times.
- Technical competencies: You are comfortable using Microsoft Software (Outlook, Word, and Excel) and interacting with Adobe PDF documents.
- Office environment: You are able to remain in a stationary position 75% of the time.
- $20.00 starting rate
- 100% employer-paid medical, dental, and vision benefits for the employee
- 401(k) with scheduled employer contribution
- Employer-paid employee assistance program, as well as life and long-term disability insurance
- 4 weeks of paid time off annually, which begins accruing upon hire, and 10 paid holidays
- Encouraged work-life balance including a hybrid working model with WFH equipment provided following 6 months of successful training
- Access to building fitness center
- Office team events and learning development opportunities
Twitter: https://twitter.com/CapitolServices
Facebook: https://www.facebook.com/CapitolServices/
Applicants have rights under Federal Employment Laws. Please review your rights below: Equal Employment Opportunity (EEO): https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Employee Polygraph Protection Act (EPPA)https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
Family and Medical Leave Act (FMLA): https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
Please review our Privacy Policy, available at https://www.capitolservices.com/privacy-policy/, for information on our practices regarding your personal information
Job Summary
Full Time
Business Services
$35k-43k (estimate)
08/02/2023
12/03/2024
capitolservices.com
AUSTIN, TX
50 - 100
1978
Private
JOHN H ROBINSON
$5M - $10M
Business Services
Related Companies
About Capitol Services
Capitol Services provides registered agent, corporate and uniform commercial code services to legal and financial professionals.
The job skills required for Client Service Representative include Customer Service, Problem Solving, Communication Skills, Billing, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Client Service Representative.
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