7 Bilingual Office Clerk Jobs in Lakeland, FL
Capleo Global is Hiring a Bilingual Office Clerk Near Lakeland, FL
Ensures lobby equipment (example: copier, phone, and fax) and forms are operationally available to customers throughout the day.
Answers general inquiry questions related to program requirements, application processing, case status, and benefit information.
Logs customer into computer-based system for data collection and customer service resolution; follows established procedures to escalate complex customer inquiries to ensure resolution.
Educates customers on community partners and the benefit/features of my ACCESS Account including account set-up, password resets.
Assists customers with referrals to other agencies and community resources.
Monitors lobby traffic flow and notifies supervisor of any issues.
Completes client registration clearances (CRAD) as needed.
Requests all additional information/verification required to establish or continue eligibility for public assistance programs according to Customer procedures.
Ensures electronic case records are documented thoroughly and properly as required by Customer procedures.
Processes incoming and outgoing mail and scanning documents into the appropriate electronic file.
Performs special work assignments and other related work/duties as required or assigned.
Maintains and develops professional knowledge and skills by participating in supervisory performance conferences, staff meetings, mandatory training, and workshops as assigned or required.
Skills/KnowledgeKnowledge of the principles and techniques of effective communication.
Knowledge of office procedures and practices.
Knowledge of basic arithmetic.
Ability to deal with the public in a tactful, courteous and effective manner.
Ability to record and evaluate data relating to applicant employment or assistance for health care or community services.
Ability to understand and apply applicable rules, regulations, policies and procedures relating to applicant employment or assistance for health care or community services.
Ability to review data for accuracy and completeness.
Ability to organize and maintain filing systems.
Ability to perform basic arithmetical calculations.
Ability to plan, organize and coordinate work assignments.
Ability to communicate effectively.
Ability to establish and maintain effective working relationships with others.
Job Summary
Full Time
$36k-45k (estimate)
06/02/2024
07/18/2024
The job skills required for Bilingual Office Clerk include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Office Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Office Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Office Clerk positions, which can be used as a reference in future career path planning. As a Bilingual Office Clerk, it can be promoted into senior positions as a General Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Office Clerk. You can explore the career advancement for a Bilingual Office Clerk below and select your interested title to get hiring information.
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